Tshilidzi Mashau

● Allocate, process and reconcile patient, medical aid and company payments, and

process list enquiries to ensure

● correct processing on accounts

● Collect outstanding debt in order to achieve the departmental targets

● maintain good client relations via In/outbound calls

● compile reports to provide feedback to management

● Perform administrative tasks to ensure accurate record keeping

● Answering incoming calls and Handling queries client have with their accounts

● Calling clients in collection of debts

● Educating clients of the consequences of non-payments

● Making sure I give client the best service for their satisfaction

● Sending paid up letters, contracts to clients via email

● Updating clients details

● Answering incoming calls and Handling queries client have with their accounts

● Calling clients in collection of debts

● Educating clients of the consequences of non-payments

● Making sure I give client the best service for their satisfaction

● Sending paid up letters, contacts to clients via email

● Updating clients details

● Receiving fax and emails to be sent to relevant departments