COLE PERRYMAN

• Generate new business through outbound sales calls and follow-up on leads
• Prepare accurate quotations tailored to customer moving requirements
• Convert inquiries into confirmed bookings through effective negotiation
• Coordinate with operations to ensure smooth service delivery
• Track payments and manage client accounts to ensure financial accuracy
• Conduct competitor research to maintain competitive pricing strategies
• Maintain strong client relationships resulting in repeat business and referrals
• Consistently work toward exceeding monthly sales targets in a commission-driven environment
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Followed up with existing customers to provide additional support and address concerns.
• Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.

Sales & Customer-Focused Contributions:

• Assisted sales representatives by processing invoices and customer orders
• Engaged directly with customers regarding stock availability and ETAs
• Supported showroom sales when representatives were unavailable
• Helped reduce delays by improving communication between warehouse and sales teams

Operational Leadership:

• Managed full stock takes, cycle counts, and inventory reconciliation
• Generated stock and back-order reports for management
• Coordinated local and international courier logistics
• Reduced stock discrepancies through improved monitoring processes
• Trained staff on systems and warehouse processes
• Supervised shipping and receiving, distribution and workplace safety.
• Used warehouse management software to reconcile daily inventory.
• Handled day-to-day shipping and receiving overseeing more than 100 packages per day.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic.

• Call out’s
• Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
• Fixing Server issues
• Scanned for system breaches in customers servers
• Worked on new installations of systems on site
• Set up new computers
• Information recovery of crashed computers
• Installed, configured, tested and maintained operating systems, application software, and system management tools.

• Managed inventory and stock ordering for production
• Controlled goods receiving and supplier coordination
• Ensured production line continuity by monitoring stock levels and ETAs
• Supervised warehouse staff and stock issuing procedures
• Maintained accurate SAP records and reporting
• Coordinated cross-functional teams for seamless execution of inventory-related projects, leading to improved efficiency.
• Enhanced inventory management by implementing efficient tracking systems and storage organization.
• Assisted in budget planning by providing accurate forecasts of inventory costs based on historical trends and future projections.
• Optimized warehouse space utilization by analyzing product movement patterns and adjusting storage layouts accordingly.
• Achieved higher inventory turnover rates by monitoring slow-moving items and initiating targeted promotions or markdowns.