Bradley Swaile
Reservations & Debtors Administrator
Cape Town,WC
Summary
Dynamic professional with a proven track record in office administration and customer service, notably at Aquila Private Game Reserve and Spa and Lekkeslaap. Excelled in enhancing booking systems, reducing double bookings by 30%, and streamlining payment processes. Skilled in team collaboration, I thrive in fast-paced environments, consistently delivering exceptional guest experiences.
Overview
22
22
years of professional experience
Work History
Reservations & Debtors Administrator
Aquila Private Game Reserve and Spa
10.2023 - Current
- Customer Service
- International Reservations
- Trip Planning (Transportation)
- Amendments & Cancellations
- Following up on outstanding payments
- Generating payment links
Reservations Agent
Lekkeslaap/Tripco
11.2015 - 10.2023
- Telephonic Reservations
- Online Reservations
- Booking Payments
Booking Agent
Safarinow
03.2010 - 04.2015
- Short term holiday bookings
- Double bookings
- Payment allocations
- Online Bookings
Guest House Manager
The Lodge Obs
01.2003 - 02.2009
- Day to day running
- Guest check-ins
- Booking transfers
- Booking day trips
- Overseeing housekeeping
- Cash ups
- Payment collections
Education
Marketing
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
High School Diploma -
Wynberg Senior Secondary
Cape Town, South Africa 04.2001 -
Skills
Office administration
Timeline
Reservations & Debtors Administrator
Aquila Private Game Reserve and Spa
10.2023 - Current
Reservations Agent
Lekkeslaap/Tripco
11.2015 - 10.2023
Booking Agent
Safarinow
03.2010 - 04.2015
Guest House Manager
The Lodge Obs
01.2003 - 02.2009
Marketing
Cape Peninsula University of Technology
04.2001 -
High School Diploma -
Wynberg Senior Secondary
04.2001 -
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