JHP - Ronel Olwage
Administrator , Debtors, Creditors
Pretoria
Summary
Proven Administrator with a track record of enhancing productivity and streamlining document management systems at LJR Pump Distributors. Skilled in Office Administration and Customer Service, demonstrating a keen attention to detail and a commitment to continuous improvement. Achieved significant improvements in client satisfaction and operational efficiency through innovative solutions and effective team collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Administrator , Debtors. SHE Rep
LJR Pump Distributors
02.2024 - Current
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed scheduling for executive staff to ensure optimal time management and productivity.
- Improve team productivity with introduction of shared online calendar for tracking deadlines and appointments.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Debtors Clerk, Credit Controller
Adhoc Plumbers
Pretoria
01.2020 - 02.2023
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
Debtors , Office Administrator
Plumbing 4U ( Pty)Ltd
02.2012 - 12.2021
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Litigation Officer
Velile Tinto & Associates
08.2010 - 10.2011
- Expedited settlement negotiations by efficiently preparing summaries of key case facts and evidence for attorney review.
- Streamlined litigation support processes by implementing efficient document management systems and e-discovery tools.
- Ensured accuracy in trial presentations, meticulously reviewing court documents and exhibits for completeness and compliance.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Provided key administrative assistance to senior management.
Education
High School Diploma -
FH Odendaal High School
Pretoria 04.2001 -
SHE Rep Certificate - Occupational Health & Safety - Health & Safety
NOSA
Pretoria 02.2024 - 02.2024
Skills
Office Administration
MS Office
Attention to Detail
Document Management
Business Administration
Data Confidentiality
Self Motivation
Multitasking Abilities
Organizational Skills
Excellent Communication
Reliability
Timeline
Administrator , Debtors. SHE Rep
LJR Pump Distributors
02.2024 - Current
SHE Rep Certificate - Occupational Health & Safety - Health & Safety
NOSA
02.2024 - 02.2024
Debtors Clerk, Credit Controller
Adhoc Plumbers
01.2020 - 02.2023
Debtors , Office Administrator
Plumbing 4U ( Pty)Ltd
02.2012 - 12.2021
Litigation Officer
Velile Tinto & Associates
08.2010 - 10.2011
High School Diploma -
FH Odendaal High School
04.2001 -
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