Summary
Overview
Work History
Education
Skills
Interests
Languages
Affiliations
Websites
Work Preference
Software
Work Availability
Certification
Accomplishments
Additional Information
Travelling
Timeline
Bongani Gcaba

Bongani Gcaba

Durban
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner

Summary

Adept Pharmacy Assistant with a proven track record at Health Systems Trust, enhancing pharmacy operations and customer satisfaction. Excelled in medication dispensing and patient counseling, significantly improving service quality. Demonstrated empathy and professionalism, skillfully managing sensitive situations. Collaborated on projects that boosted operational efficiency, showcasing a strong blend of technical knowledge and interpersonal skills. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team. Skilled Pharmacy Assistant brings [Number] years of experience in [Type] pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Overview

7
7
years of professional experience

Work History

Pharmacy Assistant

Health Systems Trust
09.2017 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Provided compassionate support to customers facing challenging health issues, offering guidance on available resources and services within the community.
  • Processed insurance claims accurately, reducing delays in reimbursement for the pharmacy and simplifying billing for customers.
  • Collaborated with pharmacists on various projects that improved overall operation effectiveness of the community pharmacy.

Education

Diploma - Pharmacy Assistant Post Basic

Health Science Academy, Durban South Africa
08.2013
  • Completed Coursework: [Pharmacy Assistant], [2013]
  • Professional Development Studies: [Durban South Africa], [2010]
  • Completed University-level Coursework: [Pharmaceutical], [Health Science Academy]

High School Diploma -

Adult Training Center, Durban South Africa
06.2013

Grade 12

Subjects

Mathematics,Physics,Geography,Biology,English and IsiZulu

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Medication Dispensing
  • Patient Counseling
  • Drug Classification Knowledge
  • POS System Operation
  • Prescription Interpretation

Interests

Travel

Contuining education regarding pharmacy career

Community involvment

Languages

English
Intermediate (B1)

Affiliations

  • Health Systems Trust Organisation

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CultureTeam Building / Company RetreatsPersonal development programsHealthcare benefitsStock Options / Equity / Profit SharingPaid sick leavePaid time off

Software

Basic computer skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Post Basic Certificate

Grade 12 Certificate

South African Pharmacy Certificate

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • The SOP pharmacy should be documented at all times and updated every year.
  • The SOP should be signed by the staff and read thoroughly
  • The SOP implemented in the pharmacy should be followed
  • Collaborated with team of [Number] in the development of [Project name].
  • My best interest is to get the opportunity to work in team environment
  • I always wanted to work with hard working people professional and experience people

Additional Information

Which systems you normally use in the pharmacy to monitoring moving stock,

The Central Chronic Medicines Dispensing and Contribution programme is operated in USA pharmacy?

Travelling

If I succeed to all processes eg work visa,passport police clearance than once I finish that I travel 

Timeline

Pharmacy Assistant - Health Systems Trust
09.2017 - Current
Health Science Academy - Diploma, Pharmacy Assistant Post Basic
Adult Training Center - High School Diploma,
Bongani Gcaba