NOMVULA HLONGWA
General Assistant
Durban
Summary
With a proven track record at eThekwini Municipality, I excel in scheduling and planning, enhancing operational efficiency. My adeptness in document management and fostering collaboration has driven team success. I mentored junior staff, boosting productivity by 20%. Skilled in meeting facilitation, I ensure seamless communication and stakeholder engagement, contributing to waste management excellence.
Overview
10
10
years of professional experience
Work History
Assisting Principal Clerk
EThekwini Municipality ( Waste Management)
Durban
11.2024 - Current
- Answering telephone queries and referrals, recording the details and forwarding Ensuring that stock items are available by regular reviewing stock levels and ordering replacement stock when necessary.
- Maintaining the stock control by entering stock issued and returned on the control stock manuals.
- Performing first Aid functions on the injured staff.
- Assisting the supervisor in scheduling the overtime.
- Completing daily, weekly and monthly statistics.
- Direct and telephonic liaison with the public.
- Assisting/advising in adjusting of garden contracts.
- Carrying out all depot filing including maintanance of staff records.
- Supervising the maintenance of cleanliness in the depot and the immediate environment.
- Distribution of safety Uniforms and items. Ensuring adequate using the items.
- Attending complains.
- Helping staff with leave and pay queries.
- Communicating with other departments, in respect of customer queries and complaints.
General Assistant
EThekwini Municipality (Waste Management)
02.2015 - Current
Acting Area Cleansing Officer
EThekwini Municipality ( Waste Management)
01.2021 - 11.2023
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Staff control and administration utilizing staff available for operations and making provisions for relief staff if necessary
- Monitoring and controlling time worked, scheduling and monitoring overtime.
- Granting leave on behalf of ACO.
- Ensuring that all refuse collection is disposed off at a permitted land fill site.
- Conveying of instructions of subordinates and conducting relevant inspections.
- Working closely with business branch in ensuring that businesses are serviced.
- Attending safety meetings.
- Ensuring that safety equipment supplied is used to it full advantage and arrange on site Demonstrations as to proper use of equipment supplied.
Education
Advance Diploma - Advance Diploma Business Management
MANCOSA
Durban 04.2001 -
Public Management
Ethekwini TVET College
Durban, South Africa 04.2001 -
Skills
Scheduling and planning
Data entry proficiency
Document management
Meeting facilitation
Timeline
Assisting Principal Clerk
EThekwini Municipality ( Waste Management)
11.2024 - Current
Acting Area Cleansing Officer
EThekwini Municipality ( Waste Management)
01.2021 - 11.2023
General Assistant
EThekwini Municipality (Waste Management)
02.2015 - Current
Advance Diploma - Advance Diploma Business Management
MANCOSA
04.2001 -
Public Management
Ethekwini TVET College
04.2001 -
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