Balungile Mbambo
Admin Clerk
Pietermaritzburg
Summary
Driven and detail-oriented aviation professional with 12 years of experience in the airline industry, complemented by administrative expertise gained in data capture for a dental practice. Proven track record of ensuring safety, efficiency, and exceptional customer service
Overview
17
17
years of professional experience
Work History
Admin Clerk
Dr Hadebe Dental Surgery
09.2020 - Current
- Manually opening patient files
- Telephonically liaising with Medical Aid Schemes
- Sending, receiving and monitoring emails to and from patients and service providers
- Online updating of patients information
- Data capturing
- Co-ordinating bookings and patient transport
Customer services Agent-Operations
South African Airways
03.2008 - 08.2020
- Online updating of customer boarding information
- Responsible for manual registers
- Ensuring the systems are working efficiently
- Sending, receiving and monitoring emails to and from customers
- Solving problems relating to boarding of customers
Education
Grade 12 - English, Afrikaans 2 nd Language, Economics, Accounting, Business Economics
Protea Secondary School
Skills
Problem solving
Engaging diversity
Resilience
Ethical behaviour
Building relationships
Customer responsiveness
Drive and energy
Organisational awareness
Verbal and written communication and presentation
Computer Literacy
Ms PowerPoint
Windows
Ms Excel
Ms Word
Criminaloffence
None
Driverslicence
Code 8
References
- Dr N Hadebe, Dental Practitioner, Dr Hadebe Dental Surgery, 0761144441
- Dr N Makwakwa, Dental Practitioner, Dr Hadebe Dental Surgery, 0691890902
- Zakhele Nqoko, Team Leader, South African Airways, 0781028975
Personal Information
- ID Number: 8710170671081
- Date of Birth: 10/17/87
- Nationality: South African
Timeline
Admin Clerk
Dr Hadebe Dental Surgery
09.2020 - Current
Customer services Agent-Operations
South African Airways
03.2008 - 08.2020
Grade 12 - English, Afrikaans 2 nd Language, Economics, Accounting, Business Economics
Protea Secondary School