Balungile Mbambo
Admin Clerk
Pietermaritzburg
Summary
Driven and detail-oriented aviation professional with 12 years of experience in the airline industry, complemented by administrative expertise gained in data capture for a dental practice. Proven track record of ensuring safety, efficiency, and exceptional customer service
Overview
17
17
years of professional experience
Work History
Admin Clerk
Dr Hadebe Dental Surgery
09.2020 - Current
- Manually opening patient files
- Telephonically liaising with Medical Aid Schemes
- Sending, receiving and monitoring emails to and from patients and service providers
- Online updating of patients information
- Data capturing
- Co-ordinating bookings and patient transport
Customer services Agent-Operations
South African Airways
03.2008 - 08.2020
- Online updating of customer boarding information
- Responsible for manual registers
- Ensuring the systems are working efficiently
- Sending, receiving and monitoring emails to and from customers
- Solving problems relating to boarding of customers
Education
Grade 12 - English, Afrikaans 2 nd Language, Economics, Accounting, Business Economics
Protea Secondary School
Skills
Problem solving
Criminaloffence
None
Driverslicence
Code 8
References
- Dr N Hadebe, Dental Practitioner, Dr Hadebe Dental Surgery, 0761144441
- Dr N Makwakwa, Dental Practitioner, Dr Hadebe Dental Surgery, 0691890902
- Zakhele Nqoko, Team Leader, South African Airways, 0781028975
Personal Information
- ID Number: 8710170671081
- Date of Birth: 10/17/87
- Nationality: South African
Timeline
Admin Clerk
Dr Hadebe Dental Surgery
09.2020 - Current
Customer services Agent-Operations
South African Airways
03.2008 - 08.2020
Grade 12 - English, Afrikaans 2 nd Language, Economics, Accounting, Business Economics
Protea Secondary School
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