Sphokuhle Khuzwayo
Mtubatuba
Summary
- Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
- Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
- Responsible, punctual and productive professional when working with little to no supervision. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
- Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Admin clerk
Zuluish appliances and Automation
01.2021 - 12.2021
- Responsible for all the administrative processes within the office as well as providing general secretarial support to enable the smooth running of the office
- Handling and resolving all client's complaints
- Answering emails and phone queries
- Assist in day administrative functions of the department as requested.
- Utilized office management software to record and track customer information.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
Outbound Sales Agent
Icebolethu Funeral Services
Umbilo, Durban
02.2020 - 09.2020
- Managed a high volume of outbound calls daily, maintaining a professional demeanor throughout each interaction.
- Generated new leads by researching prospective clients and identifying opportunities for outreach.
- Assist with clients queries regarding their funeral policies.
Research assistant
Wits health Consortium
02.2017 - 12.2017
- Collecting information about the vaccination of the children
- Capturing the data for vaccination.
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
Education
Management Assistant Certificate -
Umfolozi FET College
Richards Bay12.2006
Matric - Commmercial Studies
Silethukukhanya High School
Khula Village12.2005
Skills
Communication
undefinedCriminal Offence
none
Education
Silethukukhanya High school, 2005, Grade 12, Isizulu first language, English second language, Afrikaans, Economics, Accounting, Business economics, Mathematics, Umfolozi FET College, 2006, N4-N5 certificate in Management Assistant, Office practice, Communication, Computer practice, Introductory information processing, Information processing, Communication skills (verbal and written), Good telephone manner, Ability to deal with enquiries in an efficient and customer focused way, ensuring that the customer receives the professional service., Competence in use Microsoft system including MS word, Excel, PowerPoint and access., Diligence with great attention to detail ensuring paperwork is in order., Ability to effectively engage with colleagues., Admin management, Data collection
Personal Information
- Date of Birth: 06/12/87
- Gender: female
- Nationality: South African
- Driving License: Code 10
References
- Mr Nqobizwe Mahlangu, Zuluish appliances and Automation, COO, 065 951 6994, mahlangunqo@zuluishappliances.co.za
- Mr Xolani Shoyisa, Supervisor, Supervisor, 073 237 9109
Timeline
Admin clerk
Zuluish appliances and Automation
01.2021 - 12.2021
Outbound Sales Agent
Icebolethu Funeral Services
02.2020 - 09.2020
Research assistant
Wits health Consortium
02.2017 - 12.2017
Management Assistant Certificate -
Umfolozi FET College
Matric - Commmercial Studies
Silethukukhanya High School
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