Athenkosi Tofile
Admin Clerk
Katlehong
Summary
Proven track record in enhancing office efficiency and customer service at Gauteng Department Of Health, showcasing exceptional administrative support and problem-solving skills. Excelled in maintaining accurate records and ensuring safety protocols, demonstrating a strong ability to manage multiple priorities effectively. Achieved significant improvements in operational processes through adept communications and time management.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Admin Clerk
Gauteng Department Of Health
07.2022 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Recording daily data information to SAP system and SyNCH system Everyday.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trailor Operator/ Steerman
Absolute Wind
05.2020 - 06.2021
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Performed quality checks to identify finish discrepancies.
- Kept accurate records of defective units or products.
Assistan Teller /Payroll Clerk
South African Post Office
04.2018 - 03.2019
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Escort Driver
ALE (Mammoet Solutions)
06.2016 - 09.2017
- Participated in team meetings to discuss strategies for improving overall service quality within the escort driving department.
- Preceded, followed or drove alongside Abnormal Trucks to make other drivers aware of potential hazards.
- Maintained and repaired trailers to keep fleet in good working condition.
- Maintained accurate records of mileage, routes, and expenses for proper documentation and reimbursement purposes.
Education
Deploma - Public Relations
Cape Penensula University Of Technology
Cape Town, South Africa 04.2001 -
Skills
Administrative Support
Communications
Database entry
File Maintenance
Customer service
Time Management
Problem Solving
Reference
Phola Park Clinic(Supervisor) : Thulisile Mashinini (27) 78 6324 656 (0) 1138 57938
SAPO area Manager: Mr Tommy Van Rooyen :041 5084039
Absolute Wind : Hr Manager: Abdullah Black 086100 7860
Timeline
Admin Clerk
Gauteng Department Of Health
07.2022 - Current
Trailor Operator/ Steerman
Absolute Wind
05.2020 - 06.2021
Assistan Teller /Payroll Clerk
South African Post Office
04.2018 - 03.2019
Escort Driver
ALE (Mammoet Solutions)
06.2016 - 09.2017
Deploma - Public Relations
Cape Penensula University Of Technology
04.2001 -
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