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Customer-focused and service-driven professional with a diverse background in hospitality, customer support, and communication. I bring nearly four years of experience as a radio broadcast journalist, where I honed strong communication skills, professionalism, and the ability to engage with diverse audiences. I previously spent three years as a customer service agent in a call centre, efficiently assisting clients, resolving queries, and delivering a high level of service. Additionally, my time as a hotel porter at a 4-star hotel in Durban strengthened my guest interaction skills, attention to detail, and understanding of guest needs. I am adaptable, highly presentable, and passionate about delivering exceptional guest experiences—making me well suited for any relevant position in the cruise ship environment that needs requires my skills.

 Detail-oriented Site Administrator with over 5 years of experience enhancing construction and site operations through meticulous administration, data capture, payroll processing, document control, and stakeholder coordination. Expertise in maintaining compliance, managing site records, and compiling progress reports to support project teams, ensuring seamless day-to-day operations. Highly organized and deadline-driven, with proficiency in administrative systems tailored for construction environments. Committed to fostering efficient workflows and contributing to overall project success. 

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Professional engineering technician with robust experience in supporting complex technical projects and ensuring high-quality outcomes. Strong focus on team collaboration and adaptability to shifting project requirements. Highly skilled in troubleshooting, equipment maintenance, and technical problem-solving. Reliable and results-driven, with solid foundation in technical analysis and operational efficiency.

To enhance my working capacities, professional skills, business efficiencies, and to serve my organization in the best possible way with determination and commitment.

Skilled in classroom management, curriculum development, and utilising technology to enhance student progress. Committed to cultivating supportive and inclusive learning environment, empowering students to achieve academic success. Known for inspiring and motivating students to reach their full potential.

IT Technician with hands-on experience providing remote and on-site technical support across hardware, software, and networking environments. Skilled in troubleshooting, system installations, infrastructure maintenance, and user support. Strong customer service focus with the ability to resolve complex IT issues efficiently while maintaining secure and reliable systems.

Dynamic legal secretary with a proven track record at Phila Manyathi Yenziwe Cele Inc., adept at drafting legal documents and managing client communications. Recognized for enhancing client satisfaction through exceptional service and efficient appointment scheduling, while maintaining strict confidentiality and legal compliance. An effective multi-tasker committed to achieving successful case resolutions.

Ambitious and driven individual with a profound enthusiasm for acquiring new skills and knowledge, embodying a relentless pursuit of personal and professional growth. Despite lacking formal work experience or degrees, a strong commitment to self-improvement and exploration of diverse interests has shaped a unique journey of discovery. Eager to channel adaptability and an unwavering willingness to learn, ready to contribute positively to any opportunity that arises. Passionate about uncovering true interests, poised to make a meaningful impact in any role.

Organized Receptionist and Appointment Setter with 10 months of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.

Diligent Appointment setter with solid track record in managing and optimizing appointment schedules. Adept at fostering client relationships and ensuring seamless communication. Demonstrated ability to utilize organizational skills and time management to enhance team productivity.

Resourceful team player with experience in architectural software programs such as AutoCad and SketchUp as well as Project Management programs such as Monday.com, Trello, and ClickUp. Equipped with the foundational knowledge and technical skills related to project management. Hardworking team player, aiming to boost productivity and performance within project teams. Eager to learn and widen my skillset to become a greater asset to any business.

Dynamic coach with a proven track record at SANDF, enhancing team performance through innovative training strategies and effective communication. Skilled in performance evaluation and team motivation, I led the team to Spar Netball Championships while fostering a positive environment and reducing injury rates by implementing tailored warm-up routines. I have also for the first time in the history of SANDF Netball managed to register on male team and two female teams to Netball South Africa in 2025.
Experienced with motivational techniques, interpersonal communication, and strategic planning. Utilizes tailored approach to foster individual and team growth. Track record of achieving enhanced performance outcomes through effective coaching methods.
Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.
Developed skills in guiding and motivating individuals within supportive and goal-oriented environment. Able to foster strong relationships, encourage personal growth, and drive performance improvements. Seeking to transition into new field where these transferrable skills can contribute to success and innovation.
Approachable and motivational, with natural ability to inspire and guide others toward achieving their goals. Demonstrates understanding of effective coaching methodologies and has strong foundation in communication and interpersonal skills. Committed to fostering growth and development, leading to meaningful and lasting impact.

Dynamic Customer Service Consultant with a proven track record at Metrofibre Networx, excelling in complaint handling and inbound call management. Recognized for enhancing client retention through exceptional service and effective multitasking. Skilled in CRM software and adept at adapting communication styles to meet diverse customer needs.

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