Zwelakhe Dlamini
Pretoria,South Africa
Summary
Dynamic and results-driven professional with a strong foundation in communication skills, problem-solving, and leadership. Demonstrates a commitment to excellence through effective team leadership and motivation, fostering collaboration and building cohesive teams. Adept at handling customer complaints with a focus on resolution, while maintaining calm under pressure. Possesses health and safety awareness and excels in public speaking. Career goals include leveraging these skills to drive organisational success and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work history
Campus administrator
Tshwane University DR Etienne 0826535749
Pretoria, Gauteng
01.2023 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Nomnganga Group Junior Project Manager
Nomnganga Sivuyile 0606663780
Fourways, Gauteng
01.2021 - 12.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Supported team by demonstrating respect and willingness to help.
Lilanga Secondary School Assistant administrator
Phikelela Nkosi 082042406418
ERMELO, South Africa
01.2018 - 12.2018
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Offered students personalised support during in-class activities and projects.
Education
Diploma legal assistance - Law
Tshwane university of technology
Pretoria, Gauteng 01.2019 - 12.2021
Advance diploma Project Management - Project Management
Tshwane University Of Technology
Pretoria, Gauteng 01.2022 - 12.2023
Post Graduate Diploma Project Management - Project Management
Tshwane University of Technology
Pretoria, Gauteng 01.2024 - 02.2025
Post Graduate Diploma Business Administration - Business
Tshwane University Of Technology
Pretoria, Gauteng 01.2025 -
Skills
- Communication skills
- Problem-solving
- Willingness to learn
- Calm under pressure
- Leadership
- Active listening
- Team leadership and motivation
- Team building
- Task collaboration
- Customer focused
- Commitment to excellence
- Health and safety awareness
- Complaint handling and resolution
- Public speaking
Languages
English
Fluent
French
Beginner
Affiliations
- Soccer
Accomplishments
Member of the Tshwane University of Technology CAMPUS Management Committee 2021-2022
Member of the Tshwane University of Technology Student Council for teaching and learning 2023
Member of the Tshwane university of technology Senate 2023
Campus Student Representative secretary Tshwane University of technology Soshanguve Campus 2021/2022
Institutional Student representative Education and transformation member 2023
Timeline
Post Graduate Diploma Business Administration - Business
Tshwane University Of Technology
01.2025 -
Post Graduate Diploma Project Management - Project Management
Tshwane University of Technology
01.2024 - 02.2025
Campus administrator
Tshwane University DR Etienne 0826535749
01.2023 - Current
Advance diploma Project Management - Project Management
Tshwane University Of Technology
01.2022 - 12.2023
Nomnganga Group Junior Project Manager
Nomnganga Sivuyile 0606663780
01.2021 - 12.2022
Diploma legal assistance - Law
Tshwane university of technology
01.2019 - 12.2021
Lilanga Secondary School Assistant administrator
Phikelela Nkosi 082042406418
01.2018 - 12.2018
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