Mbalenhle Dlamini

Coordinating daily campus operations and student administration.

Processing registrations, payments, and student account queries.

Collaborating with the Finance Department on invoicing and reconciliations.

Monitoring tuition fee collections and following up on outstanding accounts.

Maintaining accurate financial and administrative records.

• Guiding co-operative members in developing essential skills, such as financial management, governance, and operational strategies, to ensure the cooperative's sustainability and success.
• Encouraging teamwork and fostering a culture of shared responsibility among members by providing advice on effective communication, decision-making, and conflict resolution.
• Organizing training schedules, workshops, and meetings.
• Preparing and submitting progress and performance reports for stakeholders.
• Managing correspondence between members, government agencies, and other stakeholders.
• Drafting and filing official documents such as contracts, permits, and applications.

Developing and implementing marketing strategies targeting corporate clients.

Promoting educational programs and services to businesses for staff development.

Conducting presentations and consultations with HR and training managers.

Built partnerships with companies for bulk enrollments and sponsorships.

Analyzing market trends to align offerings with industry training needs.

Facilitating N4–N6 subjects with focus on learner engagement and academic success.

Developing lesson plans, learning materials, and assessment tools.

Achieving high pass rates through effective learner support and monitoring.

Managing exam administration, including timetables, invigilation, and scripts, ensuring compliance with DHET and institutional examination policies

Initiating contact with prospective students through calls to introduce the institution's programs, explain benefits, and address initial inquiries to generate interest.

Advised prospective students on course options, entry requirements, and career paths.

Assisted with student enrollment, registration, and application processes.

Conducted school visits, open days, and community outreach for student recruitment.

Supported marketing campaigns through lead generation and follow-ups.

Maintained CRM records and tracked conversion rates from leads to enrollments.

Coordinated advertising campaigns and promotions to increase station visibility, secured sponsorships and advertising deals with local businesses, managed client relationships, and prepared sales proposals. Planned and executed on-air competitions and community events, monitored campaign performance, and reported on sales targets.