Mziwoxolo Nzama
Rivonia
Summary
To advance my professional skills, capabilities, and knowledge in an organization that values hard work and gives me responsibilities and challenges. To work in an environment that encourages me to succeed and grow professionally, and in which I can put my skills and knowledge to good use.
Overview
16
16
years of professional experience
Work History
Campus Administrator
CharterQuest Institute Sandton Head Office
Sandton
02.2023 - Current
- Manage ACCA Test Reach system
- Coordinate CIMA ICS courses
- Upload Notes on e-Campus student portal
- Sales
- Pearson Vue and ACCA Authorized Invigilator
- Draft and Issue Proof of Registrations
- Update Control Spreadsheets
- Draft and Process Lecturer claims
- Monthly Campus Reports
- Coordinate Campus events
- End of Semester Reports
- Class Online Moderate
- General Campus Administration
Service Consultant
Capitec Bank Ltd
07.2015 - 06.2019
- Verify FICA documents and opening savings accounts
- Attend to clients enquiries and do telling
- Credit assessment, employment verification and credit granting
- Educate customers on features and benefits of all company offerings
- Resolve billing discrepancies and service disruptions
- Emphasize product features based on analysis of customers’ needs and on knowledge of product capabilities and limitations
- Attend special training of products or services to understand the product features, trends or styles of the product or service
- Sell all the organization specialized products or services to assigned customers
- Build relationships and identify the prospect need for the product or service.
Admin Manager
MotoMia Pty Ltd
01.2012 - 06.2015
- Data capturing of all motorcycles assembled from production management
- Allocate eNatis documents for motorcycles delivered to all stores in the region
- Facilitate all finance applications between the clients and JD group for motorcycle purchases
- Manage all funds for the operation of the Gauteng division
- Manage stationery and stores petty cash ledgers
- Responsible for registration and licensing of motor cycles for clients
- Monitor sales and compile reports to the company executives and directors
- Facilitate employment of administrators, cleaners, sales team and technicians/assemblers
- Perform admin audits in stores around the region
- Train new sales administrators in line with head office requirements
- Assist in managing and running of stores in absentia of store managers.
Data Capturer
Nedbank LTD (Tower Group)
02.2012 - 10.2012
- Retrieve data from branches through NAS system
- Assess the quality of the documents, approve or decline if otherwise
- Capture approved documents to relevant links on the system
- Request quality documents through the system
- Assist liaison departments through emails
- Attend to general enquiries from all personal loans department and merchants.
Administrative Assistant
UNISA
01.2008 - 11.2011
- Capture students matric results on the menu95 system
- Assist prospective students with general enquiries and application procedures and requirements
- Register both existing students and new students of all faculties
- Attend and resolve all enquiries coming in through telephone and email
- Print student timetables and academic results
- Record and courier all new application forms to relevant departments in head office.
Education
Certificate in Intermediate Bookkeeping - Accounting And Business Management
ACCA
01-2024
Entrepreneurship in Emerging Economies -
Harvard University (Harvard Business School Online)
11-2023
Teaching English as a Foreign Language (TEFL) -
TEFL Professional Institute
01.2023
National Diploma (Incomplete) - Information Technology
UNISA
Durban06-2011
Matric -
Nkonka High School
01.2007
Skills
- Ability to learn new techniques
- Ability to work well with other people individually and in groups
- Good verbal and written communication
- Innovative and independent thinking
- Customer Relations and Complaint resolution
- Computer Skills and Data Entry
- Strong Work Ethic and Attention to Detail
- Documentation And Reporting
Drivers License
C1, Issue Date: 10/01/17, Restrictions: 0
References
- Mrs. Xolisile Mbatha, Assistant Branch Manager, 0860 66 77 15, br004028@capitecbank.co.za
- Miss Khethiwe Kubheka, Regional Coordinator, 031 335 8100, Kubheuk@unisa.ac.za
- Miss Lerato Matabane, Campus Manager, 011 234 9223, lerato.m@charterquest.co.za
Languages
IsiZulu
First Language
English
Advanced (C1)
C1
Timeline
Campus Administrator
CharterQuest Institute Sandton Head Office
02.2023 - Current
Service Consultant
Capitec Bank Ltd
07.2015 - 06.2019
Data Capturer
Nedbank LTD (Tower Group)
02.2012 - 10.2012
Admin Manager
MotoMia Pty Ltd
01.2012 - 06.2015
Administrative Assistant
UNISA
01.2008 - 11.2011
Certificate in Intermediate Bookkeeping - Accounting And Business Management
ACCA
Entrepreneurship in Emerging Economies -
Harvard University (Harvard Business School Online)
Teaching English as a Foreign Language (TEFL) -
TEFL Professional Institute
National Diploma (Incomplete) - Information Technology
UNISA
Matric -
Nkonka High School
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