ZOLEKA MAJOMBOZI
Johannnesburg,South
Summary
Achieved significant client retention and referrals at Innovent Travel by enhancing booking efficiency and reducing reservation errors. Expert in GDS systems and renowned for exceptional customer service, streamlined group travel with meticulous coordination of multi-destination packages, demonstrating strong organization and collaboration skills. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.
Overview
1
1
Certificate
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Junior Travel Consultant
Innovent Travel
01.2024 - 07.2024
- Developed strong relationships with clients, leading to repeat business and referrals.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Collaborated with team members to ensure seamless service delivery for group travel bookings.
- Coordinated complex multi-destination trips involving flights, accommodations, activities, transfers, insurance policies by working closely with suppliers.
Junior Construction Supervisor
Tesang Properties Pty Ltd
Johannesburg,South, SA
2020.10 - 2021.01
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Amadeus Novice Course
Development Training &Strategies (PTY)Ltd.
Johannesburg,Bedfordview South Africa 04.2001 -
No Degree - Galileo Reservations Course
Development & Training Strategies (PTY)Ltd.
Johannesburg,Bedfordview South Africa 04.2001 -
No Degree - Domestic Fares &Ticketing
Development Training Strategies (PTY)Ltd.
Johannesburg,Bedfordview South Africa 04.2001 -
No Degree - Computer Literacy Course
Siyakhula Computer School Soweto Centre
Johannesburg,Soweto 04.2001 -
High School Diploma -
Fred Norman Secondary School
Mid-Ennerdale 01.2019 - 12.2019
Skills
Customer service focus
Certification
Amadeus Novice Corse
Timeline
Amadeus Novice Corse
08-2024
Junior Travel Consultant
Innovent Travel
01.2024 - 07.2024
Junior Construction Supervisor
Tesang Properties Pty Ltd
2020.10 - 2021.01
High School Diploma -
Fred Norman Secondary School
01.2019 - 12.2019
No Degree - Amadeus Novice Course
Development Training &Strategies (PTY)Ltd.
04.2001 -
No Degree - Galileo Reservations Course
Development & Training Strategies (PTY)Ltd.
04.2001 -
No Degree - Domestic Fares &Ticketing
Development Training Strategies (PTY)Ltd.
04.2001 -
No Degree - Computer Literacy Course
Siyakhula Computer School Soweto Centre
04.2001 -
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