Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Robyn Ashlyn Van Der Merwe

Junior Travel Consultant
Sandton,GP

Summary

Dynamic Junior Travel Consultant from Haniel Travel Solutions, specialized in creating exquisite travel itineraries for elite clientele and negotiating cost-effective deals. Demonstrated expertise in GDS systems and exceptional customer service, enhancing travel experiences and operational efficiency. Excelled in teamwork and problem-solving, ensuring seamless travel arrangements.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Junior Travel Consultant

Haniel Travel Solutions
12.2023 - Current
  • Managed detailed record keeping of all transactions including invoices receipts credit memos refunds adjustments ensuring accuracy audit readiness.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Followed up with customers to increase customer service with travel plans.
  • Assisted senior consultants in designing custom vacation packages tailored to individual client preferences.
  • Researched and negotiated group rates with hotels, airlines, and other suppliers for cost-effective travel options.
  • Helped customers with passport and visa applications.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.

Education

Bachelor of Commerce - General Studies

STADIO Higher Education
Krugersdorp, South Africa
04.2001 -

Skills

    Travel industry trends

    Customer service focus

    Strong organization

    Itinerary planning

    GDS systems mastery

    Hotel accommodations

    Travel insurance

    Leisure travel

    Teamwork

    Customer service

    Microsoft office

    Problem-solving

    International and domestic travel

    Attention to detail

Additional Information

Currently balancing full-time studies at STADIO Higher Education in a Bachelor of Commerce Degree while working as a Junior Travel Consultant at Haniel Travel Solutions, I have developed strong time management and multitasking skills, successfully meeting academic deadlines and professional responsibilities. My coursework in Bcom General Degree has allowed me to apply theoretical knowledge to real-world tasks, enhancing my problem-solving and critical thinking abilities. Through my work, I have gained practical experience in sales, planning and coordinating, visas and many more. Collaborating with colleagues and peers, which has further developed my leadership, communication, and teamwork skills. Additionally, I have completed the Amadeus Novice Course to continue my professional growth, demonstrating my commitment to continuous learning and development. This experience reflects my ability to manage multiple priorities efficiently while furthering my career and education simultaneously.

Certification

Amadeus Novice Course

Timeline

Amadeus Novice Course

02-2024

Junior Travel Consultant

Haniel Travel Solutions
12.2023 - Current

Bachelor of Commerce - General Studies

STADIO Higher Education
04.2001 -
Robyn Ashlyn Van Der MerweJunior Travel Consultant