Tshepo Julia
Junior Travel Consultant
Tembisa
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
8
8
years of professional experience
Work History
Junior Travel Consultant
Mokgopo Travel
07.2022 - Current
- Managing bookings for Passenger railway agency of South Africa (PRASA)
- Orchestrated high-end travel experiences tailored to affluent client specifications, managing over 100 luxury itineraries annually with meticulous attention to detail.
- Reach the revenue and profit targets
- Deployed expert knowledge of GDS systems to enhance booking efficiency and accuracy.
- Established key partnerships with local tour operators, creating unique destination activities
- Facilitated seamless travel experiences by providing round-the-clock support to clients during their journeys.
Junior Travel Consultant
Travel With Flair
09.2017 - 09.2020
- Developed strong relationships with clients, leading to repeat business and referrals.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Managing domestic flights accommodation, car and shuttle booking arrangements on global distribution system (GDS) for respective clients as per their request and issue detailed itinerary
- Stayed informed about travel advisories, visa requirements, and currency exchange rates for accurate client guidance.
- Reach the revenue and profit targets
- Create an update electronic records of clients
- Conducting tourism research and information
- Managed domestic travel bookings for denel, Enel, University of the Witwatersrand, University of Pretoria (2017
2020) - Prepayment
- Query Resolution
Trainee - Switchboard Operator
Travel With Flair
03.2017 - 09.2017
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Managed Switchboard
- Taking messages for internal staff
- Managed office supplies inventory and procurement
- Data Capturing
Education
National Certificate in General Travel - Tourism
Gauteng Travel Academy
Pretoria 04.2001 -
Galileo - Tourism And Travel Management
Gauteng Travel Academy
Pretoria 04.2001 -
Matric - High School
George Khosa Secondary School
Soweto 04.2001 -
Skills
Travel industry trends
Customer service focus
Strong organization
Travel Itinerary Development
GDS Systems
Office Administration
Telephone Exchange Operator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Travel Consultant
Mokgopo Travel
07.2022 - Current
Junior Travel Consultant
Travel With Flair
09.2017 - 09.2020
Trainee - Switchboard Operator
Travel With Flair
03.2017 - 09.2017
National Certificate in General Travel - Tourism
Gauteng Travel Academy
04.2001 -
Galileo - Tourism And Travel Management
Gauteng Travel Academy
04.2001 -
Matric - High School
George Khosa Secondary School
04.2001 -