Tshepo Julia
Junior Travel Consultant
Tembisa
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
8
8
years of professional experience
Work History
Junior Travel Consultant
Mokgopo Travel
07.2022 - Current
- Managing bookings for Passenger railway agency of South Africa (PRASA)
- Orchestrated high-end travel experiences tailored to affluent client specifications, managing over 100 luxury itineraries annually with meticulous attention to detail.
- Reach the revenue and profit targets
- Deployed expert knowledge of GDS systems to enhance booking efficiency and accuracy.
- Established key partnerships with local tour operators, creating unique destination activities
- Facilitated seamless travel experiences by providing round-the-clock support to clients during their journeys.
Junior Travel Consultant
Travel With Flair
09.2017 - 09.2020
- Developed strong relationships with clients, leading to repeat business and referrals.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Managing domestic flights accommodation, car and shuttle booking arrangements on global distribution system (GDS) for respective clients as per their request and issue detailed itinerary
- Stayed informed about travel advisories, visa requirements, and currency exchange rates for accurate client guidance.
- Reach the revenue and profit targets
- Create an update electronic records of clients
- Conducting tourism research and information
- Managed domestic travel bookings for denel, Enel, University of the Witwatersrand, University of Pretoria (2017
2020) - Prepayment
- Query Resolution
Trainee - Switchboard Operator
Travel With Flair
03.2017 - 09.2017
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Managed Switchboard
- Taking messages for internal staff
- Managed office supplies inventory and procurement
- Data Capturing
Education
National Certificate in General Travel - Tourism
Gauteng Travel Academy
Pretoria 04.2001 -
Galileo - Tourism And Travel Management
Gauteng Travel Academy
Pretoria 04.2001 -
Matric - High School
George Khosa Secondary School
Soweto 04.2001 -
Skills
Travel industry trends
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Travel Consultant
Mokgopo Travel
07.2022 - Current
Junior Travel Consultant
Travel With Flair
09.2017 - 09.2020
Trainee - Switchboard Operator
Travel With Flair
03.2017 - 09.2017
National Certificate in General Travel - Tourism
Gauteng Travel Academy
04.2001 -
Galileo - Tourism And Travel Management
Gauteng Travel Academy
04.2001 -
Matric - High School
George Khosa Secondary School
04.2001 -
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