Summary
Overview
Work History
Education
Skills
Biographicaldetails
Alternativephone
References
Personal Information
Timeline
Hi, I’m

Zolani Msizi

Sales And Service Consultant
Lentegeur
Zolani Msizi

Summary

To familiarise myself with all the aspects of banking Environment and to also learn about other career objectives in whatever field of work as I am fast learner and a good team player.

A person with strong numeric skills and I enjoy working with Figures and who is willing to learn new tasks and can adapt easily to changes

Overview

11
years of professional experience

Work History

FNB

Branch Advisor
08.2023 - Current

Job overview

  • Managed daily branch activities with a focus on maintaining high levels of customer service and operational excellence.
  • Served as a mentor to junior team members, offering guidance on best practices when handling complex customer inquiries or navigating challenging situations within their roles at the bank.
  • Monitored financial transactions to detect fraudulent activity, safeguarding both the bank''s assets and customers'' personal information from unauthorized access or misuse.
  • Opened new accounts for customers and explained features and benefits for each type.
  • Ensured compliance with all applicable banking regulations and internal policies during daily branch operations, mitigating risk exposure for both the institution and its customers.
  • Assisted customers with self-service transactions.

First National Bank

Cash Migration official
05.2014 - Current

Job overview

  • Managing atm devices loading and removing cash, migrating customer from tellers to using atms and informing about digital banking etc

Education

Bolland College

National diploma from Marketing Management

University Overview

Bolland College

N6 from Marketing Management

University Overview

Unity Senior Secondary School

High School

University Overview

  • Highest Grade: 12
  • Subjects Passed: English, Xhosa, Physical science, Life science, Business Geography, Life orientation & Mathematics

Skills

Computer literacy

Biographicaldetails

Biographicaldetails
English, Xhosa, To familiarise myself with all the aspects of banking Environment and to also learn about other career objectives in whatever field of work as I am fast learner and a good team player., A person with strong numeric skills and I enjoy working with Figures and who is willing to learn new tasks and can adapt easily to changes.

Alternativephone

Alternativephone
0733910945

References

References
  • Mr MarceloPetersen, Branch Manager @ FNB, 087 345 1810, 079 921 9878
  • Mr Deon Nqabeya, Sales Team leader@ FNB, 087 345 4330, 061 542 0977

Personal Information

Personal Information
ID Number: 9001305470089

Timeline

Branch Advisor
FNB
08.2023 - Current
Cash Migration official
First National Bank
05.2014 - Current
Bolland College
National diploma from Marketing Management
Bolland College
N6 from Marketing Management
Unity Senior Secondary School
High School
04.2009

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Zolani MsiziSales And Service Consultant