Summary
Overview
Work History
Education
Skills
Timeline
Generic

YONELA NORAQA

ADMINISTRATOR
Johannesburg,GP

Summary

Dynamic Sales & Boarding Administrator at Intercity Coach Liner, excelling in ticket sales and customer service. Proven ability to enhance operational efficiency through effective administrative support and MS Office proficiency. Successfully managed queries and complaints, ensuring customer satisfaction and loyalty. Recognized for meticulous coach inspections and delivering clear boarding instructions.

Overview

6
6
years of professional experience

Work History

Administrator

Synergy Projects
03.2020 - 02.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Sales & Boarding Administrator

Intercity Coach Liner
02.2018 - 01.2019

-Ticket Sales acquisations

- Boarding instructions

- General administrator

- Coach inspection

- Queries and complaints management

Education

N6 - Business Management

Motheo TVET College
Bloemfontein
06.2019

Skills

Office administration

Customer service

MS office

Administrative support

Timeline

Administrator

Synergy Projects
03.2020 - 02.2024

Sales & Boarding Administrator

Intercity Coach Liner
02.2018 - 01.2019

N6 - Business Management

Motheo TVET College
YONELA NORAQAADMINISTRATOR