Weston Schoeman
Administation
Pretoria
Summary
At Old Mutual, I excelled as a Client Services Consultant, where my strong empathy and exceptional communication skills led to effective problem resolution and enhanced client satisfaction. My adeptness in client onboarding and file management streamlined processes, significantly improving service delivery. Achievements include a notable increase in client retention and satisfaction rates.
Overview
1
1
year of professional experience
Work History
Client Services Consultant
Old Mutual
01.2024 - Current
- Responded to customer concerns with friendly, knowledgeable service, and resolved issues quickly to deliver prompt service.
- Conducted regular check-ins with clients to assess progress and address any emerging challenges, ensuring ongoing support.
- Updated accounts, documents and reports with efficiency and accuracy.
Education
Bachelor of Commerce - Finance
Co
04.2001 -
Skills
Strong empathy
Timeline
Client Services Consultant
Old Mutual
01.2024 - Current
Bachelor of Commerce - Finance
Co
04.2001 -
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