Daliez Visagie
Client Services Consultant
Cape Town
Summary
Effective Client Service Consultant with 2 years of experience in Private Education. Adept at modern sales techniques and persuasion with success at maintaining individual client relationships. Committed to raising company profits and remembering details.
Overview
19
19
years of professional experience
Work History
Client Services Consultant
Curro Holdings
Cape Town
01.2023 - Current
- Manage and coordinate student enrollments and transfers across Curros network of schools, ensuring seamless onboarding and adherence to academic and administrative protocols.
- Serve as the primary point of contact for parents and guardians, providing accurate information and resolving queries regarding school placements, transfer policies, and application processes.
- Maintain and update digital records using internal systems to ensure data accuracy and regulatory compliance.
- Collaborate with school administrators and support teams to facilitate timely communication and effective student placement.
Liquor Store Controller
Shoprite Checkers
Cape Town
01.2018 - 01.2023
- Oversaw day-to-day operations of the liquor store, ensuring a smooth and efficient retail environment.
- Managed inventory levels by ordering stock, monitoring sales trends, and maintaining optimal product availability.
- Scheduled and supervised store staff, balancing operational needs with workforce management requirements.
- Handled supplier and merchandiser relationships, ensuring timely deliveries and effective stock presentation.
- Conducted cash handling procedures, including float management, cash-ups, and daily reconciliations.
- Used store systems for stock control, staff scheduling, and point-of-sale operations, including Work Force Management software and in-store till systems.
Cash Office Clerk
Shoprite Checkers
Cape Town
05.2013 - 01.2018
- Performed daily cash handling duties, including balancing tills, preparing bank deposits, and reconciling cash discrepancies.
- Managed communication through the store’s switchboard, directing calls and supporting internal coordination.
- Ordered change and coordinated with the bank and G4S for secure cash collections and deliveries.
- Scheduled staff shifts in line with operational needs, using internal systems to ensure adequate coverage.
- Captured and processed daily store paperwork accurately for financial and operational reporting.
- Utilized computers and manual cash books to track transactions, prepare reports, and maintain financial records.
Cashier
Shoprite Checkers
Cape Town
10.2011 - 05.2013
- Operated point-of-sale systems to scan items, process transactions, and handle various payment methods.
- Managed cash handling duties, including giving accurate change and balancing the till at the end of each shift.
- Delivered friendly and efficient customer service, assisting shoppers and resolving payment-related queries.
- Performed end-of-day cash-ups and ensured all transactions were accurately recorded.
Sales Assistant
@home Homeware Store
Cape Town
06.2006 - 08.2009
- Provided excellent customer service by assisting shoppers with product inquiries and recommendations.
- Replenished stock on shelves to ensure product availability and attractive displays.
- Maintained cleanliness and organization of the store to create a welcoming shopping environment.
- Participated in stock take activities to support accurate inventory management.
Education
Business Administration And Management
Northlink College
Parow, South Africa01-2017
Business Administration
Youngpeople@work
Elsiesriver01-2016
High School Diploma -
Steenberg Secondary
Steenberg, South Africa 04.2001 -
Skills
Strong empathy
Sales experience
Call center experience
Customer service
Microsoft office
Teamwork skills
Calm and professional under pressure
Multitasking Abilities
Adaptability and flexibility
Team building
Phone etiquette
Timeline
Client Services Consultant
Curro Holdings
01.2023 - Current
Liquor Store Controller
Shoprite Checkers
01.2018 - 01.2023
Cash Office Clerk
Shoprite Checkers
05.2013 - 01.2018
Cashier
Shoprite Checkers
10.2011 - 05.2013
Sales Assistant
@home Homeware Store
06.2006 - 08.2009
High School Diploma -
Steenberg Secondary
04.2001 -
Business Administration And Management
Northlink College
Business Administration
Youngpeople@work
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