Virginia Katjitundu
Windhoek,Namibia
Summary
Adept at managing customer relationships and optimizing financial transactions, my tenure at AB-InBev honed my reporting strengths and client confidentiality practices. Demonstrated ability to exceed deadlines and maintain meticulous records, I bring a blend of analytical prowess and a deadline-oriented approach to drive efficiency and client satisfaction. Seasoned Credit Controller proficient in documentation, reporting, and research. Decisive leader and organized manager bringing years of experience coupled with outstanding task prioritization skills.
Overview
16
16
years of professional experience
Work History
Credit Controller
AB-InBev
Windhoek, Namibia
10.2014 - Current
- Manage and optimize customer terms and credit limits.
- Assisting with customer queries (account inquiries, new account opening, maintenance of account details).
- Performed ITC checks.
- Accurately allocating payments against invoices.
- Manage key accounts, intercompany accounts, and transporter accounts.
- Releasing of sales orders.
- Negotiate settlement terms for customers.
- Facilitate the signing of the Acknowledgment of Debt.
- Provided information on credit terms and conditions.
- Reconciled customer accounts and maintained accurate records.
- Prepared monthly aging reports to identify overdue payments.
- Generated regular statements of account for customers.
- Manage claims deducted from customers' remittances.
Depot Administrator
SAB MILLER NAMIBIA
Windhoek, Namibia
11.2012 - 06.2014
- Creation of POs and GRNs.
- Assessed company operations for compliance with safety standards.
- Managed office supplies inventory and placed orders when necessary.
- Identified needs of customers promptly and efficiently.
- Compiled statistical data from various sources for analysis.
- Assisted with budget preparation and tracking of expenses.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Telersales
SAB MILLER NAMIBIA
Windhoek , Namibia
07.2009 - 07.2011
- Capture orders from customers, sales reps, as per commercial and logistics SLA.
- Communicate all out-of-stock items and offer substitutes.
- Day-to-day management of customer-related queries or complaints.
- Root cause analysis of queries and customer complaints was conducted to prevent recurrence.
- The use of management tools to address the recurring issues experienced in trade with delivery service level.
- Minimizing full beer returns.
Education
High School Diploma -
Augustium Secondary
WindhoekSkills
- Reporting strengths
- Deadline oriented approach
- Client confidentiality practices
Languages
English
First Language
Timeline
Credit Controller
AB-InBev
10.2014 - Current
Depot Administrator
SAB MILLER NAMIBIA
11.2012 - 06.2014
Telersales
SAB MILLER NAMIBIA
07.2009 - 07.2011
High School Diploma -
Augustium Secondary