Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
KUTLWANO VERONICA

KUTLWANO VERONICA

Johannesburg

Summary

I am very interested in the advertised Credit Controller Supervisor Position. I am innovative woman who studied B com Accounting degree. I have served as an acting branch manager for three years in the South African Post Office, I have grown in knowledge of the standards, policies and practices of the post office and blended these with my managerial skills and it yielded and exceeded the required expectations because I led the team to excellency and implementation of these. I have retail experience that will enable me to know in depth the expectations set by the South African post office. I have extensive experience in which will enable me as a Credit Controller to be a source of innovative solutions for non-complaint branches that I will be heading. I am a self-motivated, friendly, articulated and positive person. I pride myself on outlook on life and enjoy a challenge, which will add to my personal growth, I believe that through my experiences I will be able to work with a range of people. I solemnly declare that the information given is true and would like to instil in you that I will avail myself when appointed, and be a productive asset within my work field and perform comprehensive relief duties in other sections when instructed to. Hard

working employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

21
21
years of professional experience
1
1
Certification
4
4
years of post-secondary education
1
1
Language

Work History

CREDIT CONTROLLER

SOUTH AFRICAN POST OFFICE
01.2013 - Current
  • Assist in the setting of the credit control system
  • Ensure that debts are paid in time
  • Managing credit control and management activities
  • Maximising cash collection across the board
  • Cash allocation and reconciliation
  • Rectification of previously mismanaged accounts
  • Problem solving and timely decision making
  • Meeting monthly and yearly target
  • Daily management of debts and collection
  • Liaison with customer service
  • Visitation of customers from time to time
  • All administrative duties including professional
  • Electronic communication with client.

TELLER

BOKSBURG POST OFFICE
01.2006 - 01.2008
  • Financial counter
  • Operation management
  • Public liaison
  • Customer service
  • Marketing of products and service
  • Provide quality service to internal and external clients
  • Enforce policies and procedures on all colleagues and customers.

ACTING AS BRANCH MANAGER

SOUTH AFRICAN POST OFFICE
01.2003 - 01.2006
  • Financial counter management
  • Money order transaction
  • Sales of face value items
  • Dealing with mail functions
  • Responsible for cost management and controlling of all cost.

Education

Bridging Course Program (Honors Degree -

University of Johannesburg
Soweto

BCOM - Commerce

VISTA UNIVERSITY (CURRENT UNIVERSITY OF JHB)
Soweto Vista University
02.1996 - 11.1999

Matric -

Thuso Thebe High School
Thlakganeng Village

Skills

  • Financial management skills
  • Budgeting and cost benefit analysis
  • Conflict resolution and mediation skills
  • Advanced verbal and written communication, presentation skills
  • Accurate numerical computations, analytical and overall quantitative skills
  • Ability to analyse complex problem situation and design effective remedial solutions
  • Analytical thinking and research skills
  • Emotional intelligence
  • Business intelligence
  • Good accounting & financial skills
  • Problem solving
  • Reporting skills
  • Finsap and point of sale
  • Encourages teamwork and group achievement
  • Time management
  • Good interpersonal skills
  • P>Account Servicing
  • P>Customer Needs Assessment
  • Credit Analysis
  • Persuasion Techniques
  • Collection Calls
  • Onsite Visits
  • Document Evaluation
  • Fraud Knowledge
  • Detailed Analysis
  • Data Privacy
  • Customer Acquisition
  • Customer Notifications
  • Financial Data Analyzation
  • Accounting Techniques
  • Operational Improvements
  • Past Due Procedures
  • Reporting Strengths
  • Credit Validations
  • Payment Acceptance

Certification

Bcom

Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].

Timeline

CREDIT CONTROLLER

SOUTH AFRICAN POST OFFICE
01.2013 - Current

TELLER

BOKSBURG POST OFFICE
01.2006 - 01.2008

ACTING AS BRANCH MANAGER

SOUTH AFRICAN POST OFFICE
01.2003 - 01.2006

Bcom

04-2000

BCOM - Commerce

VISTA UNIVERSITY (CURRENT UNIVERSITY OF JHB)
02.1996 - 11.1999

Bridging Course Program (Honors Degree -

University of Johannesburg

Matric -

Thuso Thebe High School
KUTLWANO VERONICA