Victoria Sindisiwe Seshoene

• Responded to customer concerns with friendly, knowledgeable service, and resolved issues quickly to deliver prompt service.
• Identified opportunities for upselling products and services, contributing to revenue growth for the company.
• Referred customers to correct representatives after answering questions.
• Developed strong relationships with key clients, leading to increased trust and long-term business partnerships.

Ensuring payments were processed within reasonable period.

Making calls to clients to advise about the payments received.

Ensuring processed payments are compliant in terms of bop reporting.