Summary
Overview
Work History
Education
Skills
Ee Aa
Alternative Email
Personal Information
References
Timeline
Generic

Tshoarelo Rampedi

Transactional Banker
Centurion

Summary

For more than 13 years I have been under the employ of the Standard Bank and have been involved in a multitude of roles in which I have aided in the improvement of banking services. These include the manning of frontline Tellers, Service, Sales and currently Transactional Banking. Through my tenure in the banking sector, I have had the pleasure of working in a very diverse working and living environment, to gaining considerable skills in portfolio management, customer experiences and creating value for both the group as well the client. In addition, I have learned to work under pressure, gained good communication and interpersonal skills along with good work ethics, thus enabling me to present myself in a confident manner. I relate to people easily and that I can adapt quickly to new surroundings and situations. I have learnt to work towards, and achieve my aims with great commitment and perseverance, which I believe makes me a prospective candidate for the vacancy. I’m excited about opportunities within your department and hope to explore contributions I can make.

Overview

8
8
years of professional experience

Work History

Transactional Banker

Standard Bank
01.2018
  • To proactively promote a relationship through a primary point of contact, which meets the client's expectations by providing them with personalised financial solutions in line with the Customer Value Proposition
  • To support the private banker in providing relationship-based offering to the subsegment, which meets customers' expectations both on personal and business level by ensuring that personalised service levels are maintained, and cross sell opportunities are maximized, while ensuring strict compliance with laid down risk-management controls and credit procedures.

Prestige Banker

Standard Bank
01.2015 - 01.2018
  • Sales Portfolio Management Credit Management Customer Service

Sales consultant

Standard Bank
01.2014 - 01.2015
  • Identifying and fulfilling efficiently and cost-effectively customers' banking needs; Managing the risk associated with new accounts, mandates and specimen signatures; Providing efficient and effective point of contact for new and existing clients; Completing disclosures to the customers in terms of accreditation, service fees and commission; Ensuring proper record keeping in terms of financial advisory and intermediary services (FAIS) and financial intelligence centre Act requirements; Ensuring that all the required controls are in place to minimise the risks associated with processes performed in the service consulting area
  • Dealing with all walk-in customer fraud claims and queries.

Service consultant

Standard Bank
01.2012 - 01.2014
  • Meeting and exceeding customers' expectations by providing them with appropriate and effective branch service; Ensuring efficient and effective product/service transactions to maintain a high level of integrity and ethical standard; Action branch queries; Marking cheques good for funds/Bank cheques according to laid down procedures; Attending to administration pertaining to investments accounts (possible leads, notice withdrawals, early repayments, unit trusts, re-investments, interest rate queries); Reviewing procedures for resolving various customers programmes; Maintaining a monitoring system for customer complaints; Assisting with quoting of settlements, changes of banking details and updating of Financial Intelligence Centre Act (FICA) documents.

Frontline Teller

Standard Bank
01.2010 - 01.2012
  • Attending to cheque encashment; Attending to value transactions; Ensuring duty of care; Clearing and receiving of cash from SBV.

Education

Bcompt: Internal Auditing - Auditing

Unisa

National Certificate: Banking (NGF level 5) - undefined

Cornerstone Performance Solutions

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FAIS Regulatory Exam 05 Accreditation

Matric - undefined

Rand Girls 'School

Skills

Written and verbal communication skills, problem solving skills, coping with pressure and setback, Adaptability

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Ee Aa

Female

Alternative Email

Maggy.rampedi@standardbank.co.za

Personal Information

  • ID Number: 8712290496084
  • Nationality: South African
  • Driving License: Code 8

References

  • Miss Phelisa Siboyana, Standard Bank, Acquisition Manager, 083 258 0088, Phelisa.siboyana@standardbank.co.za
  • Ehren Steenkamp, Standard Bank, Head Acquisition (Professional Banking), 065 714 9247, Ehren.steenkamp@standardbank.co.za

Timeline

Transactional Banker

Standard Bank
01.2018

Prestige Banker

Standard Bank
01.2015 - 01.2018

Sales consultant

Standard Bank
01.2014 - 01.2015

Service consultant

Standard Bank
01.2012 - 01.2014

Frontline Teller

Standard Bank
01.2010 - 01.2012

Bcompt: Internal Auditing - Auditing

Unisa

National Certificate: Banking (NGF level 5) - undefined

Cornerstone Performance Solutions

undefined

FAIS Regulatory Exam 05 Accreditation

Matric - undefined

Rand Girls 'School
Tshoarelo RampediTransactional Banker