Summary
Overview
Work History
Education
Skills
References
Timeline
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TIBULANI ROBERT MULIGWA

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17366 Aztec Street, Protea Glen

Summary

Motivated and versatile professional with a solid foundation in financial services, banking operations, and technical training, complemented by strong customer service experience. Currently pursuing an Advanced Diploma in Financial Markets and holding a BCom in Economics and Econometrics from the University of Johannesburg. Demonstrates proven ability to deliver high-quality client service, resolve queries efficiently, and maintain meticulous records. Skilled in financial risk mitigation, data analysis, and applying problem-solving logic in practical contexts. A confident communicator with sharp attention to detail, strong commercial awareness, and the ability to perform well under pressure. Committed to providing accessible, respectful, and professional frontline service to all clients.

Overview

4
4
years of professional experience

Work History

Transactional Banker

Standard Bank
01.2021 - 12.2024
  • Accurately processed fund transfers and maintained financial controls
  • Handled special customer procedures such as card ordering, payment stops, and tax certificate issuance
  • Promoted bank products and services to meet and exceed sales targets
  • Verified transaction details and flagged potential fraud indicators
  • Adhered to security protocols and escalated fraud or safety violations promptly
  • Identified customer financial needs through in-person interaction, cold calls, and referrals
  • Provided product explanations and referred clients to appropriate service areas for enhanced support

Education

Advanced Diploma in Financial Markets

University of Johannesburg
04.2001 -

National Certificate in Banking

Cornerstone
01-2021

Software Engineering Bootcamp

HyperionDev
07-2020

Bcom in Economics And Econometrics

University of Johannesburg
04.2001 -

National Senior Certificate

Kolokoshani Combined School
04.2001 -

Skills

Active listening and communicate with impact

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References

Available upon request.

Timeline

Transactional Banker

Standard Bank
01.2021 - 12.2024

Advanced Diploma in Financial Markets

University of Johannesburg
04.2001 -

Bcom in Economics And Econometrics

University of Johannesburg
04.2001 -

National Senior Certificate

Kolokoshani Combined School
04.2001 -

National Certificate in Banking

Cornerstone

Software Engineering Bootcamp

HyperionDev
TIBULANI ROBERT MULIGWA.