Tshedza Ramavhulela

• Maintained filing system and organized customer documents for easy retrieval of information.
• Handled account payments and provided information regarding outstanding balances.
• Monitored outstanding invoices and performed collections duties.
• Maintained accurate records of customer payments.
• Petty cash recons
• processing of invoice
• Monthly creditors statement recons
• preparing requisition for payment
• processing of payments into Syspro
• client Liaison

-Manage and oversee the fleet assets within the company
-Monitor and report on daily fuel consumption, talking corrective action for unacceptable level
-Monitor and report on driver’s behaviour
-Ensure all vehicles and trailers are within service limit and legally licensed
-Maintain Schedules for vehicle maintenance
-Maintain accurate records of vehicle inspection, maintenance and compliance documentation
-Implement systems to track fuel card and optimise fuel efficiency and credit card
- Managing company insurance
- conduct accident/ incident investigation and submit required documentation

-Completed physical inventory counts each month.

-Reduced excess stock levels by conducting regular audits and adjusting ordering processes accordingly.

-Completed daily cycle counts to maintain accuracy of records.

Ensure there is sufficient stock available for invoicing to capture orders.
-Responsible for stock take and cycle count in warehouse.
Assist with customer service
-Processing sales order, quotation, purchase orders, receipt in stock and invoices efficiently
-Handle customer inquiries and resolve any issues that may arise
- Working closely with warehouses to ensure efficient stock movement
-Responsible for all stock adjustments, pricing and. Cost change/ adjustments

-To make recommendation for changes to processes and system use/ setting
-Maintain support (queries, error) ticket to resolve
-Assist with creating training guide for end users
-Ensure the accuracy in ticket logged in the ticket tracking system and sure that the ticket are kept up to date
-Perfome essential maintenance on SYSPRO including Day-End and Month-End
-monthly cycle counts and reporting of cycle stock count results
-Investigating of stock variances

-Assist with pricing negotiations of customers’ proposals
-Maintain and regularly update a pricing history database
-evaluate resource requirements and stimulate implementation or maintenance of pricing system
-pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters.
-Cost-plus pricing—simply calculating your costs and adding a mark-up

• Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
• Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
• Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
• Collaborated with colleagues to implement innovative solutions for recurring technical challenges.
• Identifying hardware and software solutions
• Installing and configuring hardware and software