Tlou Nkosi
Retail Management
Norkem Park, Kempton Park. Gauteng
Summary
I grew up in a small Village from Limpopo called Gaseleka, from Primary school until matriculation in 1997. Due to financial difficulties I took a break from my studies for two years then went back to school in 2000 where I studied at the Vaal University of Technology. During my two years break period I was running my own side hustle business to generate more money to assist my parents to take me to school.
Overview
19
19
years of professional experience
Work History
Store Manager
Pick N Pay Retail
Gauteng
03.2011 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Floor Manager
Foschini @home
Eastgate
03.2005 - 02.2011
- Monitored competitor activity closely so as to develop proactive strategies that positioned the store favorably within its industry.
- Analyzed sales data to identify trends and adjust product offerings accordingly, maximizing revenue potential.
- Reduced employee turnover rate by fostering a supportive work culture that encouraged professional growth opportunities.
- Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
Education
Advanced Certificate - Retail Management
University of Technology
Johannesburg 02.2013
National Diploma - Cost And Management Accounting
Vaal University of Technology
Vanderbijlpark11.2004
Skills
Relationship building and management
Completed point of sale opening and closing procedures
Results-driven retail management professional determined to exceed company sales goals Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
Timeline
Store Manager
Pick N Pay Retail
03.2011 - Current
Floor Manager
Foschini @home
03.2005 - 02.2011
Advanced Certificate - Retail Management
University of Technology
National Diploma - Cost And Management Accounting
Vaal University of Technology