Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
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Tian-Lloyd Coetzee

Tian-Lloyd Coetzee

IT Systems Engineer
Centurion

Summary

Driven Systems Administrator with 13 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
60
60
Certificates

Work History

IT Systems Engineer

Metrofibre
04.2022 - Current
  • Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
  • Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
  • Developed custom software solutions for various business needs, resulting in improved productivity.
  • Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
  • Evaluated new tools and technologies for possible integration into existing infrastructure environments.
  • Improved system performance by identifying and resolving technical issues in a timely manner.
  • Manage Staff standby roster
  • Technical Support to 500+ Users
  • Basic Linux administration
  • Cyber awareness training facilitator
  • Cybersecurity Incident Response
  • Asset Management
  • After-hours support
  • Server management
  • Microsoft product support
  • Mac support
  • Basic Networking
  • Production Environment Hardware Monitoring
  • SOP Management
  • Microsoft Azure
  • Microsoft Intune
  • Biometric Access Management
  • External Communication Management (Tyntec)
  • Asset Insurance
  • Hardware & Software Compliance
  • LTE Management for external companies
  • LTE Management for staff
  • Insurance Management for stolen, lost & broken equipment

Network Support Engineer

Network Alliance
03.2016 - 04.2022
  • 500+ End-User support
  • Network Troubleshooting
  • Avaya User Administration and support
  • Global Maestro TMS Reporting Administration
  • Backup checks and Weekend standby (5 week cycle)
  • Microsoft product support (Exchange / Office 365 / Windows)
  • Software inventory Audit via Solarwinds and Kaseya
  • Apple Product Support
  • Hardware support
  • PC Support and maintenance
  • DocuWare OCR Administration and Support
  • WSUS Administration
  • WDS services
  • Veeam Backup and Replication
  • Installation of Wireless Links between Branch Offices PTA and JHB
  • CCTV Management of Branches and liaise with suppliers
  • Server Management of Servers assigned to me
  • Avaya VOIP Audits
  • Ordering of new Equipment and Stock items
  • Ricoh Printer Management (Service calls & Part orders)
  • Mobile at work software Management
  • Working with 80 Building Managers to assist with Mobile at Work hardware
  • ERS BIO hardware support
  • Sound Equipment setup at venue sites
  • Banking Hall Audio & Video Hardware Support
  • Liaise with Fire safety inspectors (Service bookings)
  • Liaise with Cyber Security Company to apply their solutions
  • Liaise with Eaton for on-site UPS Maintenance
  • Logging and arranging E-Waste collections
  • Management of Access Security Assets
  • Active Directory and VPN Audits
  • Managing Internet (Fibre / ADSL & 3G) at all residential and commercial sites
  • Company Asset Management
  • Remote support for user private devices.
  • Marketing Department Online Images Platform Management

IT Field Technician

IP Dimension
09.2014 - 02.2016
  • Workshop technician (repair and upgrade of Computers / Notebooks)
  • Attend to IT related calls.
  • Making sure that the backups run every night.
  • Creating and maintaining users on the Active directory
  • Network installations
  • Network monitoring (network availability to all users and access points)
  • Setting up of new users (client side and Server side)
  • Printer maintenance (filling paper, clearing paper jams, address book Management)
  • Computer and Notebook maintenance

Workshop Manager

Rox Computers
12.2013 - 02.2014
  • Upgrading and repair of computers / Laptops
  • Sales of hardware and software

Apprentice

RH Trading
02.2013 - 09.2014
  • Installation and Maintenance of computers and back-up of data.
  • CCTV installations and maintenance

Restaurant Waiter

Brewers BBQ
02.2010 - 07.2013
  • Serving Customers food and Drinks
  • Cleaning of kitchen and customer areas
  • Restock of fridges

Education

MCP Certificate - MCSA & MCSE

CTU Training Solutions
Menlyn, Pretoria
02.2013 - 11.2014

High School Diploma -

HTS John Vorster
Villieria, Pretoria
01.2008 - 12.2012

Skills

Time Management

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Certification

Dell - Client Command Suite Overview, 08/01/16

Interests

Cyber Security

Hiking

Trail Running

Timeline

Cisco - Introduction to Cybersecurity

08-2024

Zero Trust Cyber Security model - Imperative concepts

05-2024

Diploma in GDPR and Data Protection

04-2024

Cyber Ssecurity best practices and standards

03-2024

Cyber security: Understand Threats and Prevent Attacks

03-2024

Diploma in Cyber Security

03-2024

Fortinet Certified Associate Cybersecurity

12-2023

Introduction to Computer Network Security

12-2023

Fortinet Certified Fundamentals Cybersecurity

03-2023

Fortinet: NSE 1 Network Security Assosiate

03-2023

IT Systems Engineer

Metrofibre
04.2022 - Current

POPIA for Everyone!

04-2022
Dell - Server Credential, 07/01/21
07-2021
Dell - Data Center Networking Credential, 07/01/21
07-2021
Dell - Campus Networking Credential, 07/01/20
07-2020
Dell - Client Data Security Credential, 07/01/20
07-2020
Dell - Converged Infrastructure Credential, 07/01/20
07-2020
Dell - Core Client Credential, 07/01/20
07-2020
Dell - Data Center Networking Credential, 07/01/20
07-2020
Dell - Data Protection Credential, 07/01/20
07-2020
Dell - High-end Storage Credential, 07/01/20
07-2020
Dell - Hyper-Converged Infrastructure Credential, 07/01/20
07-2020
Dell - Internet of Things (IoT) Credential, 07/01/20
07-2020
Dell - MidRange Storage Credential, 07/01/20
07-2020
Dell - Server Credential, 07/01/20
07-2020
Dell - Unstructured Storage Credential, 07/01/20
07-2020
Dell - VDI Credential, 07/01/20
07-2020
Dell - Workstation Credential, 07/01/20
07-2020
Dell - Wyse for VDI Credential, 07/01/20
07-2020
Dell - Campus Networking Credential, 06/01/19
06-2019
Dell - Client Data Security Credential, 06/01/19
06-2019
Dell - Core Client Credential, 06/01/19
06-2019
Dell - Data Center Networking Credential, 06/01/19
06-2019
Dell - Wyse for VDI Credential, 06/01/19
06-2019
Dell - Client Data Security Credential, 07/01/18
07-2018
Dell - Cloud Client-Computing Credential, 07/01/18
07-2018
Dell - Core Client Credential, 07/01/18
07-2018
Dell - High-end Storage Credential, 07/01/18
07-2018
Dell - MidRange Storage Credential, 07/01/18
07-2018
Dell - PC as a Service Credential, 07/01/18
07-2018
Dell - Server Credential, 07/01/18
07-2018
Dell - Workstation Credential, 07/01/18
07-2018
Dell - Campus Networking Credential, 12/01/17
12-2017
Dell - Cloud Client-Computing Credential, 12/01/17
12-2017
Dell - Converged Infrastructure Credential, 12/01/17
12-2017
Dell - Core Client Credential, 12/01/17
12-2017
Dell - Data Center Networking Credential, 12/01/17
12-2017
Dell - Data Protection Credential, 12/01/17
12-2017
Dell - Digital Transformation Credential, 12/01/17
12-2017
Dell - Enterprise Storage Credential, 12/01/17
12-2017
Dell - IT Transformation Credential, 12/01/17
12-2017
Dell - MidRange Storage Credential, 12/01/17
12-2017
Dell - Modular Infrastructure Credential, 12/01/17
12-2017
Dell - Rack and Tower Server Credential, 12/01/17
12-2017
Dell - Workstation Credential, 12/01/17
12-2017
Dell - Client Data Security Credential, 11/01/17
11-2017
Dell - Client Command Suite Overview, 08/01/16
08-2016
Dell - Client Support Services Portfolio Overview, 08/01/16
08-2016
Dell - Client Devices Portfolio Overview EMEA, 07/01/16
07-2016
Dell - Client Data Security Solutions Overview v2, 03/01/16
03-2016

Network Support Engineer

Network Alliance
03.2016 - 04.2022
MCSE - Microsoft Certified Systems Engineer, 12/01/14
12-2014

IT Field Technician

IP Dimension
09.2014 - 02.2016

Workshop Manager

Rox Computers
12.2013 - 02.2014

MCP Certificate - MCSA & MCSE

CTU Training Solutions
02.2013 - 11.2014

Apprentice

RH Trading
02.2013 - 09.2014

Restaurant Waiter

Brewers BBQ
02.2010 - 07.2013

High School Diploma -

HTS John Vorster
01.2008 - 12.2012

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Tian-Lloyd CoetzeeIT Systems Engineer