Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
References
Timeline
Generic

Thenjiwe Manzi

National Key Account Manager - On Premise
Johannesburg

Summary

Dynamic National Key Account Manager with Bacardi, skilled in territory management and customer relationship building. Proven track record of enhancing sales performance through strategic joint business planning and effective negotiations. Adept at leading teams and driving data-driven decisions, consistently achieving targets while fostering collaboration and adaptability in fast-paced environments.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

National Key Account Manager - On Premise

Bacardi
11.2024 - Current
  • Maximize the performance of existing customers through effective business planning.
  • Acquire new KA customers in the SA market. Negotiate mutually beneficial partnership agreements that add value to both Bacardi and the customer’s business.
  • Ensure excellence in execution at the customer level by leveraging cross-functional resources, such as the Sales team, Costumer Marketing team & supporting Distribution Partner/ KA Manager.
  • Manage agreed budget forecasts and expenditures for each account, monitor customer performance and ROI, and implement corrective actions if needed.
  • Increased overall sales performance by implementing strategic account management plans.
  • Facilitated regular account reviews and provided updates on progress toward established goals, promoting transparency in client relationships.
  • Lead junior KA customer account executives on best practices related to key account management strategies as well as ongoing professional development.

On Premise Regional Sales Manager - Inland

Bacardi SA
05.2023 - 10.2024
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Managed team of 6 regional sales representatives and consistently achieved high sales targets.
  • Increased regional distribution, sales and share by implementing strategic joint business marketing and sales plans whilst building new and nurturing existing key client relationships in the trade.
  • Collaborate with 3rd party agencies and redistributors to drive success in volume and value growth for the trade.

Regional Field Sales Manager - Inland

Red Bull
07.2019 - 04.2023
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Managed and train a team of field sales representatives to increase overall company revenue and market share using PIITCHER.
  • Consistently exceeded sales targets by fostering a culture of teamwork, continuous improvement, and achievement among team members.
  • Leading strategic planning initiatives, identifying areas for improvement and driving change across the department.
  • Manage and drive 3rd party merchandising partner performance.
  • KPI and budget management on a regional level; distribution, coverage, spend, POS placement, etc.

Inland Striker

Red Bull
04.2014 - 07.2019
  • The main role of this position is to call on off premise customers in retail, gas stations and non-traditional channels.
  • Manage and uplift the sales volume and growth of your defined territory, effectively implement vertical growth programme for your defined territory.
  • Customer Management - Implementing company priorities according to the monthly and annual targets Understanding customer needs, feeding customers with information, action planning to solve customer problems.
  • Analyzing customer results, action planning growth based on data.
  • Building and maintaining strong business Relationships, by providing first class customers service so all opportunities can be explored and duly executed.

Wings Team Field Sales Captain - Pretoria

Red Bull
01.2013 - 12.2014
  • As the Wings Team Captain, I assisted with payroll, I set shifts for the Pretoria team; recruitment, training new wings team joiners and managing our free goods budget.

Field Sales Brand Ambassador

Red Bull
03.2011 - 12.2013
  • Live and breathe the Red Bull brand personality traits and company values, representing the brand in a premium way through everyday interactions with consumers or customers.
  • Grow the user base by inviting positive trial and awareness of Red Bull through product sampling to consumers at the right place and right time - answering any questions and concerns from consumers.
  • Build and execute a tailored and innovative campus plan which engages students and brings the brand to life at university.
  • Create a strong network, establishing and maintaining relationships with key local individuals. Drive the brand engagement on your Social Media handles via authentic content. Work at Red Bull events and supported events to help ensure an unforgettable brand experience for consumers

Education

Higher Certificate - Supply Chain Management

Regent Business School
Johannesburg, South Africa
04.2001 -

BCOM - Financial Management

UNISA
Pretoria, South Africa
04.2001 -

High School Diploma -

Potchefstroom High School For Girls
Potchefstroom, South Africa
04.2001 -

Skills

    Territory management

    Customer relationship building & retention

    Data-driven decision making

    Sales negotiations

    Joint business planning

    Product promotion

    Record of success

    Budget management

    Teamwork and collaboration

    Team leadership

    Adaptability and flexibility

Accomplishments

    Power BI

    Dare To Lead Course - Brene Brown

    Train the trainer course - Red Bull

    Award for Region of the year

Software

PowerBI

Certification

Dare To Lead

Interests

Social Media Marketing

References

Available on request

Timeline

National Key Account Manager - On Premise

Bacardi
11.2024 - Current

Dare To Lead

11-2024

On Premise Regional Sales Manager - Inland

Bacardi SA
05.2023 - 10.2024

Train The Trainer (PIITCHER Red Bull)

07-2022

Region Of The Year

12-2021

Regional Field Sales Manager - Inland

Red Bull
07.2019 - 04.2023

Inland Striker

Red Bull
04.2014 - 07.2019

Wings Team Field Sales Captain - Pretoria

Red Bull
01.2013 - 12.2014

Field Sales Brand Ambassador

Red Bull
03.2011 - 12.2013

Higher Certificate - Supply Chain Management

Regent Business School
04.2001 -

BCOM - Financial Management

UNISA
04.2001 -

High School Diploma -

Potchefstroom High School For Girls
04.2001 -
Thenjiwe ManziNational Key Account Manager - On Premise