Summary
Overview
Work History
Education
Skills
Timeline
Generic
Thembi Thembisa Mbewu

Thembi Thembisa Mbewu

Management
Port Elizabeth

Summary

Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. History of driving company growth through [Action] and [Action]. Coordinated [Job Title] with more than [Number] years of experience working for high-end hotel chains. Diligent team player committed to providing exceptional guest services by directing staff, managing individual and group bookings and resolving common customer service issues. In-depth knowledge of hospitality industry and business administration.

Overview

13
13
years of professional experience

Work History

Guesthouse Manager

Victoria & Alfred Guesthouse
03.2011 - Current
  • Managed daily operations for a smooth-running guest house, ensuring exceptional guest experiences.
  • Established partnerships with local businesses to enhance guests'' experience through value-added services.
  • Conducted periodic market analysis to determine competitive pricing strategies for various seasons or special promotions.
  • Ensured compliance with local regulations and safety requirements for a secure environment for guests and staff alike.

Education

Hillside High School
Port Elizabeth

Skills

Booking Management

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Timeline

Guesthouse Manager

Victoria & Alfred Guesthouse
03.2011 - Current

Hillside High School
Thembi Thembisa MbewuManagement