Thembeka Latha

RECRIUTMENT & SELECTION

• Recruiting applicants to ensure that vacant posts are filled with suitably qualified candidates.
• Placing Job adverts and handling responses, ensuring that all applicants are correctly captured into the system.
• Handling response to job advertisements to ensure that all applicants are correctly captured in the system.
• Preparation for shortlisting process to ensure that shortlisted candidates and the date of interview are confirmed.
• Preparation for interview process to ensure that all candidates who meet the job requirements are invited to an interview.
• Conducting induction to ensure that the new appointees meet the rest of the staff and are familiar with the settings of the organization and conditions of service.
• Processing of documents with regards to staff movement to ensure that Finance Department and IT section and other relevant Service Providers are made aware of the changes.
• Prepare placement letters for staff.
• Compliant issue, updating equity and submitting equity report.
• Updating staff demographics.
• General HR admin.
• To ensure that both external and internal correspondence is attended to.
• Liaised between multiple business divisions to improve communications.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Developed succession plans and promotion paths for all staff.
• Devised hiring and recruitment policies for a 500+ employee company.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Recruited top talent to maximize profitability.
• Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.

• Managed students’ learning experiences online.
• Facilitated online delivery of tutorial material.
• Facilitated students’ interactions with peers online.
• Provided students with academic and technical support online.
• Checked and marked assignments and provided grades according to university standards.
• Documenting of completed assignments to maintain full class and student records.
• Prepared lessons according to course outline to convey all required material and deepen student understanding of subject matter.
• Created spreadsheets using Microsoft Excel for capturing of Marks
• Maintained atmosphere of academic learning and advancement to facilitate learning and development of critical thinking skills.
• Recorded grades for coursework and tests in online reporting system.
• Responded to after hours email to provide students assistance with specific questions.
• Worked flexible hours; night, weekend, and holiday shifts.

• Receiving and sorting of bursary files.
• Implementation of approved bursaries.
• Processing of bursary payments.
• Development and maintenance of database.
• Render guidance and support on administrative matters.
• Auditing of bursary files.
• Capturing of bursary holders database on Persal,.
• Updating of Persal records i.e.
• Debts, results & record new bursary holders.
• Organising of meetings within the office and various sites.
• Writing of minutes.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

• Capturing of all student marks on spreadsheet as well as SMS.
• Data manipulation of collected data using various software packages.
• Use of various equipment specific to the department, incl.
• Intensive computer usage.
• Editing of documents, journal articles, presentations, posters etc.
• Giving administrative and technical assistance to staff and students.
• Providing assistance to the CSIR/SPACRU group - administrative, financial duties/research.
• Ordering of equipment, stationery and computer software.
• Handling of all student queries relating to marks, handouts, practicals and tests.
• Assistance in research experiments.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Handled incoming and outgoing correspondence, including mail, email and faxes.
• Created and managed office systems to efficiently deal with documentation.

• Managed the PMB Branch of Applications and Enquiries Office.
• Handling of telephonic, personal and electronic enquires.
• Data Capturing on ITS.
• Providing relevant information for university community.
• Managed department inventory, including purchasing, stocking and organizing items.
• Documented all communication between relevant stakeholders such as vendors, departments and customers.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Answered questions and addressed, resolved or escalated issues to management personnel to satisfy student, staff and the general public.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

• University of KwaZulu-Natal - Pietermaritzburg.
• Capturing of students data on ITS.
• Compiling reports for Home affairs.
• Assistant to the head of the International Student Office.
• Drafting of letters (for Visa Applications).
• Assisting students with registration, medical aid, faxing, renewal of study visas etc.
• Served students in a friendly, efficient manner following outlined steps of service.
• Maintained energy and enthusiasm in fast-paced environment.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Offered friendly and efficient service to all students handled challenging situations with ease.