Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Mohamed Mooideen

Pietermaritzburg,KwaZulu-Natal

Summary

Accomplished professional with a strong foundation in business acumen and profit and loss management. Demonstrates exceptional communication and networking skills, coupled with vigilance and security awareness. Expertise in goal setting, knowledge sharing, and after-sales customer service enhances customer service management capabilities. Committed to leveraging skills for continued growth and success in dynamic business environments.

Friendly and approachable, with excellent communication and organisational skills tailored to retail environments. Proven ability to manage inventory and assist customers, ensuring seamless shopping experience. Committed to driving sales and enhancing customer satisfaction in role.

With reliable and proactive nature, adept at customer service and inventory management. Possesses strong communication and organisational skills. Ready to contribute to positive shopping experience and efficient store operations.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work history

Store Assistant Manager Arbour Arch

Dischem
Pietermaritzburg, KwaZulu-Natal
06.2025 - Current
  • I was actively involved in the plans for opening up the store.
  • Coordinated with team members for smooth store operation.
  • Packed purchased goods carefully, preventing potential damage.
  • Ensuring Orders are placed on time.
  • Ensuring that contractors and suppliers are able to meet their deadline.


Assistant store manager Howick Falls

Dischem
Howick, KwaZulu-Natal
10.2024 - 05.2025
  • Fostered a positive shopping environment by ensuring the store was clean, organized and inviting at all times.
  • Provided assistance during peak trading hours, kept tills moving quickly whilst maintaining excellent customer service levels.
  • Handled employee concerns discreetly; fostered healthy working environment.
  • Streamlined inventory management for optimal stock level maintenance by implementing an efficient tracking system.
  • Developing action plans to Minimize shrinkage in store.
  • Actively Involved in developing plans to increase store turnover as well as profitability

Store Admin Manager Cascades

Dis-Chem
Pietermaritzburg, KwaZulu-Natal
04.2024 - 09.2024
  • Updated company policies as well as model office files to company standards
  • Developed departmental budget plans, ensuring cost-effectiveness in operations.
  • The development of Staff members which included retail store assistants and a trainee manager
  • Developing action plans for shrinkage management
  • Assisting the store manager with promo planning
  • Completing Store Admin Audit, OHASA and Hygiene Audits on a monthly basis.
  • Escalating return orders that need to be uplifted by suppliers
  • Developing and implementing effective controls in areas such as the cash office and receiving.
  • Developing and implementing action plans related to cash office audits



Store Admin Manager Midlands Mall

Dis-Chem
Pietermaritzburg, KwaZulu-Natal
01.2022 - 03.2025
  • Involved in the recruitment processes to attract high-quality candidates.
  • Maintained an organized workspace promoting productivity and efficiency.
  • Implemented a new filing system enhancing document retrieval process.
  • Updated company policies leading and model office aligned to company standards.
  • The development of staff members which included two trainee admin managers
  • The Development and Implementation of Controls in areas such as the cash office and receiving area.
  • Involved in assisting stores with the launch of a new Pos Software, this also included the presentation of the new COD process to other stores.
  • Assisting the store manager with promotion planning
  • Assisting the store manager with the development of a shrinkage management plan.
  • Setting up new Vendor accounts
  • Analyzing the Store financial statements and creating plans to improve profitability.

Trainee Admin Manager Woodburn

Dis-Chem
Pietermaritzburg, KwaZulu-Natal
08.2021 - 12.2021
  • Implemented a new filing system enhancing document retrieval process.
  • Handled the ordering of stationery.
  • Maintained an organized workspace promoting productivity and efficiency.
  • Increased office efficiency by streamlining administrative procedures.
  • Responsible for maintaining and creating new schedules
  • Management of cash office reports and receiving reports
  • Promoting customer service
  • Managing store stock file and the cash office shortages and overs
  • Responsible for the recruitment of new staff members and performing on boarding.

Trainee Admin Manager Midlands

Dis-Chem
Pietermaritzburg, KwaZulu-Natal
06.2021 - 07.2021
  • Was developed in areas such as cash office, till points, customer service, Recruitment and Hr Related matters
  • Was Developed in the Management of store stock file and Cash office.

Store Admin Manager Edgars Newcastle

Edgars
Newcastle, KwaZulu-Natal
08.2017 - 05.2021
  • My responsibilities included. Management of profit and expenditure.
  • The development of junior managers. The sale of financial services and products.
  • The management stock loss. Promoting occupational health and safety in the work place.
  • The management of risk and security.
  • The resolving of customer queries.
  • Implementation of the company's code of conduct. Promoting a harmonious work environment.
  • Development of employees.
  • The management of cash administration.
  • The management of stock administration.
  • The Management of Employee Time Cards and Schedules

Store manager Edgars Newcastle

Edgars
Newcastle, KwaZulu-Natal
05.2019 - 01.2020
  • The engagement with planners and buyers pertaining stock discrepancies.
  • The implementation of store layout.
  • Scheduling of staff.
  • Engaging with sales representatives.
  • Conducting training sessions with staff.
  • Promoting occupational health and safety in the work place. Resolving of customer queries
  • Developing and Implementation of actions plans related to Store Turnover and Profitability
  • The Development of Action Plans related to store Financial Services such as customer accounts and other Financial products.

Store Manager Edgars Active Ladysmith

Dis-Chem
Ladysmith, KwaZulu-Natal
07.2015 - 07.2017
  • My responsibilities included. The management of turn over and profit.
  • The sale of financial services and products.
  • The management of risk and security. Promoting of occupational health and safety in the workplace.
  • The management of cash administration.
  • The management of stock administration.
  • The implementation of store layouts.
  • The development of junior managers
  • The implementation of the company's code of conduct.
  • Resolving of disputes and the management of customer queries.

Sales Associate Edgars Active Midlands

Edgars Active
Pietermaritzburg, KwaZulu-Natal
08.2010 - 12.2014
  • My responsibilities included.
  • The management of turnover and profit.
  • The sale of financial services and products.
  • The management of risk and security.
  • Promoting of occupational health and safety in the workplace.
  • The management of cash administration.
  • The management of stock administration.
  • The implementation of store layouts.
  • The development of junior manager.
  • The implementation of the company's code of conduct. Resolving of disputes.
  • The management of customer queries

Education

Bachelor of Commerce - Commerce

University of Kwa-Zulu Natal
Pietermaritzburg, KwaZulu-Natal
02.2011 - 12.2013

Bachelor of Business Administration - Business Administration

Mancosa
Pietermaritzburg, KwaZulu-Natal
01.2024 - 03.2025

Skills

  • Business Acumen
  • Profit and loss management
  • Communication
  • Networking
  • Vigilance and security awareness
  • Knowledge sharing
  • Goal setting expertise
  • After-sales customer service
  • Customer service management

Languages

English
Fluent

Affiliations

Soccer, Rugby, Formula 1, Completing Linkedin Courses

Timeline

Store Assistant Manager Arbour Arch

Dischem
06.2025 - Current

Assistant store manager Howick Falls

Dischem
10.2024 - 05.2025

Store Admin Manager Cascades

Dis-Chem
04.2024 - 09.2024

Bachelor of Business Administration - Business Administration

Mancosa
01.2024 - 03.2025

Store Admin Manager Midlands Mall

Dis-Chem
01.2022 - 03.2025

Trainee Admin Manager Woodburn

Dis-Chem
08.2021 - 12.2021

Trainee Admin Manager Midlands

Dis-Chem
06.2021 - 07.2021

Store manager Edgars Newcastle

Edgars
05.2019 - 01.2020

Store Admin Manager Edgars Newcastle

Edgars
08.2017 - 05.2021

Store Manager Edgars Active Ladysmith

Dis-Chem
07.2015 - 07.2017

Bachelor of Commerce - Commerce

University of Kwa-Zulu Natal
02.2011 - 12.2013

Sales Associate Edgars Active Midlands

Edgars Active
08.2010 - 12.2014

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Mohamed Mooideen