Thandi MURWA
CCTV MONITORING & VEHICLE TRACKER
Midrand
Summary
Dynamic Control Room Operator with proven expertise at Pro-Select Cis in crisis management and operational efficiency. Skilled in access control and incident reporting, I excel in high-pressure environments, ensuring safety and swift response to emergencies. Recognized for strong teamwork and attention to detail, I consistently enhance workplace safety and communication.
Overview
15
15
years of professional experience
Work History
Control Room Operator & Vehicle Tracker
Pro -Select Cis
12.2019 - Current
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Operated control panels to regulate turbine load and maintain proper steam temperature and pressure.
Security Officer
Buffalo Risk Strategies
05.2014 - 09.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Receptionist Reliever
Riskcorn Private Security Company
02.2011 - 03.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression
- Corresponded with clients through email, telephone, or postal mail.
Education
Certificate - Grade B
I.S.M.S
Pretoria, South Africa 04.2001 -
Certificate - Intro To PC ,Typing,MS Word,MS Excel,Internet XP
MJM Security & Computer College
Tembisa, South Africa 04.2001 -
Certificate - E,D,C
MJM Security & Computer College
Tembisa, South Africa 04.2001 -
Grade 12 - Sepedi,English,Afrikaans,Accounting,Economics
Sedimothole Secondary School
Seleteng 04.2001 -
Skills
Access Control
CCTV Monitoring
Incident Reporting
Patrol Procedures
Customer Service
Risk Awareness
Radio Communication
Obeservation skills
Attention to Detail
Reliability
Teamwork
Time Management
Physical Fitness
Reporting writing
Incident reporting
Shift handover
Refferences
- Pro- Select CIS
Control Room Supervisor : Comfort Selolo :+27638272157
- BRS Security
Supervisor : Ronald Nefale :+27632897992
- Riskcorn Security
Supervisor : Moses :+27614334670
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Next of king(Husband)
Ronald Ratema : +27716190428 / +27817664901
Timeline
Control Room Operator & Vehicle Tracker
Pro -Select Cis
12.2019 - Current
Security Officer
Buffalo Risk Strategies
05.2014 - 09.2019
Receptionist Reliever
Riskcorn Private Security Company
02.2011 - 03.2014
Certificate - Grade B
I.S.M.S
04.2001 -
Certificate - Intro To PC ,Typing,MS Word,MS Excel,Internet XP
MJM Security & Computer College
04.2001 -
Certificate - E,D,C
MJM Security & Computer College
04.2001 -
Grade 12 - Sepedi,English,Afrikaans,Accounting,Economics
Sedimothole Secondary School
04.2001 -