Thandi MURWA
CCTV MONITORING & VEHICLE TRACKER
Midrand
Summary
Dynamic Control Room Operator with proven expertise at Pro-Select Cis in crisis management and operational efficiency. Skilled in access control and incident reporting, I excel in high-pressure environments, ensuring safety and swift response to emergencies. Recognized for strong teamwork and attention to detail, I consistently enhance workplace safety and communication.
Overview
15
15
years of professional experience
Work History
Control Room Operator & Vehicle Tracker
Pro -Select Cis
12.2019 - Current
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
- Operated control panels to regulate turbine load and maintain proper steam temperature and pressure.
Security Officer
Buffalo Risk Strategies
05.2014 - 09.2019
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Receptionist Reliever
Riskcorn Private Security Company
02.2011 - 03.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression
- Corresponded with clients through email, telephone, or postal mail.
Education
Certificate - Grade B
I.S.M.S
Pretoria, South Africa 04.2001 -
Certificate - Intro To PC ,Typing,MS Word,MS Excel,Internet XP
MJM Security & Computer College
Tembisa, South Africa 04.2001 -
Certificate - E,D,C
MJM Security & Computer College
Tembisa, South Africa 04.2001 -
Grade 12 - Sepedi,English,Afrikaans,Accounting,Economics
Sedimothole Secondary School
Seleteng 04.2001 -
Skills
Access Control
Refferences
- Pro- Select CIS
Control Room Supervisor : Comfort Selolo :+27638272157
- BRS Security
Supervisor : Ronald Nefale :+27632897992
- Riskcorn Security
Supervisor : Moses :+27614334670
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Next of king(Husband)
Ronald Ratema : +27716190428 / +27817664901
Timeline
Control Room Operator & Vehicle Tracker
Pro -Select Cis
12.2019 - Current
Security Officer
Buffalo Risk Strategies
05.2014 - 09.2019
Receptionist Reliever
Riskcorn Private Security Company
02.2011 - 03.2014
Certificate - Grade B
I.S.M.S
04.2001 -
Certificate - Intro To PC ,Typing,MS Word,MS Excel,Internet XP
MJM Security & Computer College
04.2001 -
Certificate - E,D,C
MJM Security & Computer College
04.2001 -
Grade 12 - Sepedi,English,Afrikaans,Accounting,Economics
Sedimothole Secondary School
04.2001 -