DUMAZILE BELLADE MAZIBUKO
Control Room Operator
Wattville,GP
Work Preference
Summary
Security operations professional leading alarm response, CCTV monitoring, and dispatch control for complex high-risk environments. Manages controllers, reporting discipline, escalation decisions, and client communication while maintaining confidentiality and steady performance during emergencies. Draws on PSIRA Grade A, National Key Point, and multilingual communication skills to support secure 24-hour operations.
Overview
7
7
Language
5
5
Certifications
18
18
years of professional experience
Work History
Control Room Operator
Graphite Security
09.2025 - 07.2026
- Managed numbered alarm alerts daily, triaging SEON, AURA, and CASI tower activations for timely dispatch.
- Dispatched vehicles and communicated client updates by phone and WhatsApp during active security incidents.
- Logged IER calls, incident details, and tower alarms to maintain accurate control room records.
- Reviewed Reframe pop-ups and live CCTV feeds to identify suspicious activity and support loss prevention.
Quality Checker
Len Barrie Polygraph Forensic Security Services
04.2021 - 06.2025
- Ensure items in/out match delivery notes, invoices, dispatch lists
- Confirm quantity, quality, packaging, check for damage/tampering
- Fill check sheets/logbooks, report discrepancies, prevent unauthorized items
- Real-time info to control room, follow SOPs, assist stock counts/audits, loss prevention
Bank Operator (Standard Bank)
Trinity Protection Services
03.2017 - 01.2021
- Managed car tracking and geo-aware dispatch for tactical vehicle responses during accidents, vandalism, and ATM or branch incidents.
- Communicated with Standard Bank teams to coordinate stand-off-point coverage and keep response efforts aligned during high-stress events.
- Handled crisis situations calmly, supporting bombing and vandalism incidents while maintaining accurate daily alarm and incident reporting.
Command Centre Operator
Stallion Security
01.2016 - 02.2017
- Monitoring alarms, dispatch, inbound/outbound calls
- Attention to detail, communication, calm under pressure, surveillance systems
- Integrity, confidentiality, multitasking
Control Room Supervisor
Remote Off Site Monitoring (ROMS)
06.2009 - 07.2016
- Watched CCTV, responded to alarms, dispatched security/emergency teams
- Worked with technicians during installations, IT support restarting routers/servers
- Records of incidents/daily reports, trained new staff, client updates
Administrator
Environmental Health Municipality
12.2008 - 06.2009
- Capturing data, updating records Excel, helping community health services
- Filing, laminating, general office work, quarterly reports Word/Excel, daily invoices
Education
Diploma - ISO Standards Integrated Management System
Alison
05-2025
Higher Certificate - Document Control, Digital Marketing & Advertising, Remote Work Advisor
Alison
Online UK05-2025
License certificate - PSIRA Grade A + National Key Point, First Aid L2, Handgun & Shotgun
Ntate Aviation Centre
Kempton Park 05-2012
Higher Certificate - Early childhood development
SETA CERTIFICATE
Benoni 05-2008
Matric - undefined
Wattville Albert School
05-2008
Skills
Alarm monitoring
Dispatch coordination
CCTV surveillance
Vehicle tracking
Incident logging
Client updates
SOP compliance
Access control
Patrol coordination
Loss prevention
PSIRA Grade A NKP
First Aid L2
Logbook maintenance
Incident reporting
Excel reporting
Data capturing
Document control
Stock audits
Emergency response coordination
CCTV incident review
Vehicle tracking systems
Radio communication
Alarm dispatch protocols
Access control systems
Shift handover procedures
Client liaison
Security incident escalation
Control room supervision
Microsoft Excel
Daily activity reports
Personal Information
- Date of Birth: 08 Dec 1989
- Nationality: SA Citizen
- Driving License: Code EC
- Marital Status: Married
Certification
Diploma ISO Standards Integrated Management System
References
Available on Request
Timeline
Control Room Operator
Graphite Security
09.2025 - 07.2026
Quality Checker
Len Barrie Polygraph Forensic Security Services
04.2021 - 06.2025
Bank Operator (Standard Bank)
Trinity Protection Services
03.2017 - 01.2021
Command Centre Operator
Stallion Security
01.2016 - 02.2017
Control Room Supervisor
Remote Off Site Monitoring (ROMS)
06.2009 - 07.2016
Administrator
Environmental Health Municipality
12.2008 - 06.2009
Matric - undefined
Wattville Albert School
Diploma - ISO Standards Integrated Management System
Alison
Higher Certificate - Document Control, Digital Marketing & Advertising, Remote Work Advisor
Alison
License certificate - PSIRA Grade A + National Key Point, First Aid L2, Handgun & Shotgun
Ntate Aviation Centre
Higher Certificate - Early childhood development
SETA CERTIFICATE