TATOLO MOLELEKI
WELKOM
Summary
Client-centric professional specialising in nutrition guidance and health maintenance, driving informed sales and positive client outcomes. Facilitates behaviour change and weight management through clear education and confidentiality. Builds trust by resolving complaints with respect and person-centred service. Proven ability to meet demands and deadlines with a strong work ethic and commitment to quality.
Overview
2
2
Languages
5
5
years of professional experience
Work History
MEDICINAL WELLNESS RELIEVER
CLICK’s GROUP
WELKOM, SOUTH AFRICA
08.2025 - 09.2026
- Educated patients and families on health maintenance and disease prevention to promote healthier lifestyles.
- Advised clients on healthcare, nutrition, and supplementation to enhance customer experience and boost sales.
- Guided clients through behaviour change and weight management programmes in alignment with personal goals.
- Produced and implemented initiatives to improve client wellbeing and achieve nutritional goals.
- Created and disseminated educational materials on nutrition and health maintenance to improve client understanding and engagement.
- Protected client information to ensure confidentiality and maintain trust.
- Addressed customer complaints efficiently to enhance satisfaction and loyalty.
Cashier
Click's Group
WELKOM, SOUTH AFRICA
07.2025 - 09.2026
- Processed payments by cash, cheque, or card to complete transactions.
- Processed cash, credit card, and voucher payments at checkout, ensuring accurate financial records.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Operated a POS system to scan and process customer purchases machines to scan items and process transactions.
- Calculated and provided accurate change to customers after transactions.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Assisted customers with product location and provided detailed information on store promotions.
- Addressed customer queries regarding returns and exchanges, facilitating a smooth process.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Conducted daily cash drawer reconciliations, promptly identifying and rectifying discrepancies to maintain financial integrity.
- Collaborated with team members to meet sales targets, contributing to overall store performance.
- Maintained clean, tidy and organised checkout areas.
- Maintained neat and clean shop floor and storage areas.
- Upheld high standards of hygiene and cleanliness at work stations, promoting a healthy shopping environment.
- Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
DRIVER
HLOKE’S PLACE
WELKOM, SOUTH AFRICA
12.2021 - 05.2025
- Coordinated stock collection from multiple locations, enhancing accuracy of inventory management., Managed transportation of goods to ensure timely and safe delivery to customers. and Facilitated delivery of goods to clients, promoting high levels of customer satisfaction. of stock and stock taking.
- Collected and delivered goods and materials.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Safely operated different company vehicles, including cars, vans and light-vehicles.
- Used safe driving practices at all times when operating vehicles.
- Maintained vehicle in optimum condition for safety and reliability.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
- Conducted regular safety inspections by checking oil and breaks.
- Notified management of vehicle safety concerns and issues.
- Washed and cleaned vehicle exterior weekly, keeping vehicle presentable and clean.
- Maintained vehicle cleanliness and organisation, presenting a professional image to clients. interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Safely operated different company vehicles, including cars, vans and light-vehicles.
Education
GRADE 12 -
E.E MONESE COMPREHENSIVE SCHOOL
SOUTH AFRICA01-2017
Skills
- Customer service
- Cash handling
- POS operation
- Problem-solving
- Willingness to learn
- Vehicle inspection
- Load securing
- Delivery coordination
- Vehicle maintenance
- Stock collection
- Time management
- Long-distance deliveries
- Road traffic laws
- Nutrition counselling
- Weight management
LANGUAGES
HOME LANGUAGE : SESOTHO
Proficient
C2
OTHER LANGUAGE (S) : ENGLISH
Advanced
C1
REFERENCES
- Miss M, MORWANE, CLICK’s GROUP MANAGER, 057 397 1025/068 311 7259
- TJ, MOLIKO, HLOKE’S PLACE MANAGER, 078 103 0320
PERSONAL DETAILS
SEX : MALE
DATE OF BIRTH: 01 MAY 1998
ADRESS : 12329 TSOEUTE Str
THABONG
WELKOM
MSHONGOVILLE
HEALTH : GOOD
LICENCE CODE: C1(PrDP)
Timeline
MEDICINAL WELLNESS RELIEVER
CLICK’s GROUP
08.2025 - 09.2026
Cashier
Click's Group
07.2025 - 09.2026
DRIVER
HLOKE’S PLACE
12.2021 - 05.2025
GRADE 12 -
E.E MONESE COMPREHENSIVE SCHOOL