Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Sthabile Gasa

Sthabile Gasa

Service Consultant
Durban

Summary

A motivated and results-driven professional currently working toward a certification in business analysis to strengthen my analytical and problem-solving skills.

Strong background in managing client engagement , consistently meeting sales targets, and driving business growth. Experienced in cross-selling financial products, and fostering long-term client relationships.

Skilled at analyzing data to spot opportunities, enhance client services, and develop strategies that boost sales.

Known for clear communication, strategic thinking, and a commitment to providing exceptional customer experiences.

Overview

11
11
years of professional experience

Work History

Service Consultant

Capitec Bank
05.2013 - Current
  • Consistently met or exceeded monthly sales goals by identifying upselling opportunities during client interactions.
  • Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
  • Developed strong relationships with clients, leading to increased loyalty and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Delivered prompt service to prioritize customer needs.

Education

ND : Management - Management Science

Durban University of Technology

Certificate - Business Analysis

Capitec School of Business Analysis
Capitec Bank

Skills

Sales expertise

Timeline

Service Consultant

Capitec Bank
05.2013 - Current

ND : Management - Management Science

Durban University of Technology

Certificate - Business Analysis

Capitec School of Business Analysis

Similar Profiles

CREATE PROFILE
Sthabile GasaService Consultant