Snethemba Busisiwe Khomo
Diploma In Public Management
Hammarsdale
Summary
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Field Worker
Department of Statistic South Africa-Census
Durban
02.2022 - 04.2022
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
- Leveraged smartphones to record information.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Communicated with Census takers via phone to answer questions and expedite process.
- Coded data from participant interviews.
Volunteer
Community Safety and Liaison
Durban
06.2021 - 01.2022
- Increased program outreach by building strong relationships with educators and community.
- Working with SAPS in finding misconducts done in our wards.
- Assist ward Councillor in keeping community safe from crime.
- Conducting school campaigns that teaches children to abstain from drugs, crime and teenage pregnancy.
- Working with CPF, ward committee that deals with crime prevention in the community.
- Working with Crime Prevention Office in SAPS to eliminate crime in our communities
- Attending War room meetings that deals with all issues of the community.
- Writing of minutes for meetings and submitting monthly reports to the department.
Teacher's Assistant
Sankontshe Primary School
Durban
12.2020 - 04.2021
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Implemented practice exercises and group assignments to assist students in quick information grasping.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
- Handed out classroom materials, like pencils, paper and crayons.
- Assisted lead teachers with lesson plan creation and materials development .
Administrative Clerk
Sankontshe Sizakala Municipality (Concillor's Office)
Durban
06.2019 - 11.2020
- Interacted with community and departments by phone, emails or in person to provide information
- Established and maintained standard office procedures to achieve demanding target.
- Prepare meeting materials and took clear notes to distribute to stakeholders.
- Handled incoming phones calls and answered questions from the community
- Attended War rooms meeting when ward Councillor is not available.
- Familiar with Instrumental and line functions applicable and control government institution.
- Compile back to basic monthly report.
- Receiving and collect input for prepare notes, agendas and minutes for the meeting.
Office Clerk Assistant
Rainbow Chicken
Durban
06.2016 - 01.2017
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Monitored company inventory to keep stock levels and databases updated.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked flexible hours across night, weekend and holiday shifts.
- Take shortlisting and interview minutes.
- Placing order.
Education
Diploma in Public Management
Coastal TVet Collage
Durban, KwaMakhutha 02.2017 - 11.2020
Matric (Science Stream)
Albini High School
Durban, Tshongweni 01.2011 - 12.2015
Skills
Good Telephone Etiquette
Attention to Detail
Teamwork and Collaboration
Flexible and Adaptable
Excellent Communication
Analytical and Critical Thinking
Multitasking Abilities
Organization and Time Management
Refarences
Company Name: Sankontshe Sizakala Municipality
Manager: Mr SB Ngcongo
Contact: 031 772 1039
Company Name: Community Safety and Liaison
Supervisor: Ms DG Mbambo
Contact: 083 442 2073
Timeline
Field Worker
Department of Statistic South Africa-Census
02.2022 - 04.2022
Volunteer
Community Safety and Liaison
06.2021 - 01.2022
Teacher's Assistant
Sankontshe Primary School
12.2020 - 04.2021
Administrative Clerk
Sankontshe Sizakala Municipality (Concillor's Office)
06.2019 - 11.2020
Diploma in Public Management
Coastal TVet Collage
02.2017 - 11.2020
Office Clerk Assistant
Rainbow Chicken
06.2016 - 01.2017
Matric (Science Stream)
Albini High School
01.2011 - 12.2015