Summary
Overview
Work History
Education
Skills
Certification
Websites
References
EXTRA-CURRICULAR ACTIVITIES
ADDITIONAL SKILLS
Timeline
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Thandokuhle T Gumed

Researcher, Anthropologists, Psychology Graduate
Hammarsdale

Summary

My career goals are as follows: - Develop expertise in research or any skill set before me that needs cultivating. - Take on leadership responsibilities and mentor others - Contribute to high-impact projects and initiatives - Build a professional network and establish thought leadership - Achieve what is expected of me Through dedication, continuous learning, and strategic networking, I am committed to advancing my career and making a meaningful impact in my field

Overview

10
10
years of professional experience
1
1
Certification
2
2
Languages

Work History

Sales Agent

Telkom
10.2023 - Current
  • I work for Telkom as a branch manager.
  • I work with stock that is worth half a million within the branch.
  • Create IBT request for requested devices on behalf of agents.
  • Branch performance sits above and beyond 100% for 6 months consecutive making the branch one of the top performing branches in the entire company as a mini store
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Photo annotation

Telus International
09.2023 - 01.2025
  • Worked remotely for Telus International that dealt specifically with photo annotation amongst other projects. The company generally needs 4 hours of our time a month but I happen to put in more hours than that. The off days I would get from work would be dedicated at completing tasks given.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Independent Researcher

UpWork
01.2023 - 01.2025
  • Worked as an independent researcher and I dealt with a plethora of research topics :
  • Data Analysis: The ability to collect, analyze and interpret data with proficiency in microsoft excel, SQL, Tableau and Python.
  • Research topics: Completed Thesis on behalf of Professors and assisted students and companies with conducting qualitative and quantitative research.
  • Gathered and organized information for research purposes.
  • Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
  • Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
  • Presented research findings at national and international conferences, raising the profile of the institution.

Programmer Analyst

IT GIMIC (Contract)
02.2019 - 09.2024
  • Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
  • Tested and deployed scalable and highly available software products.
  • Enhanced user experience through the development of intuitive and user-friendly interfaces.
  • Boosted productivity by automating repetitive tasks using custom-built scripts and tools.
  • Documented program development and revisions to maintain records.
  • Delivered valuable insights on potential improvements during system analysis phases, leading to more efficient implementations.
  • Improved software efficiency by identifying and resolving programming errors in existing systems.
  • Facilitated knowledge transfer among team members by creating comprehensive technical documentation for developed solutions.

English teacher

Amazing Talker
01.2022 - 02.2023
  • Taught English to foreign students virtually
  • Increased student motivation by providing timely feedback and recognizing individual achievements.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Kept classroom organized, clean and safe for students and visitors.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Created and implemented activities to foster critical thinking skills of students.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.

Student Mentorship

UNISA
01.2022 - 10.2022
  • Student mentorship program under the career and counseling department where we assisted students to navigate through the issues they had either personally or with their studies.
  • Championed diversity initiatives within the department by organizing guest lectures featuring minority scientists and offering mentorship programs for underrepresented students.
  • Received positive feedback from students, parents, and faculty for informative sessions that increased general knowledge of oral health best practices.
  • Maintained accurate records of student progress, attendance, and behavior throughout the internship period, providing necessary documentation for future evaluations or placements.
  • Built strong partnerships with community organizations, enhancing student access to resources such as internships, apprenticeships, and mentorship opportunities.
  • Created opportunities for peer mentorship programs connecting incoming students with experienced upperclassmen.

Director

Gum F Logistics
01.2016 - 12.2019
  • Gum F Logistics was a company I registered that dealt with the transportation of minerals, coal and chrome.
  • Within a year of being in the industry, I had built a solid network of people who utilized my services.
  • Resulting of the establishment of Gum F Logistics came the subcontracting of Sande Logistics.

Education

Masters - Research Psychology

University Of Cape Town
01.2025

Honors - Research Anthropology

University Of Cape Town
01.2024

BA - Psychology and Anthropology

University Of South Africa
01.2023

NDip - Civil Engineering

Berea Technical College
01.2019

Skills

  • PSYCHOLOGY SKILLS
  • ANTHROPOLOGY SKILLS
  • Numeracy Development
  • Ethnographic Analysis
  • PC Literacy
  • Mathematical Aptitude
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Certification

Driving license category CODE 10

References

Precious, Ndebele, preciousndebele@uct.ac.za, +27 713164643, University Of Cape Town

EXTRA-CURRICULAR ACTIVITIES

Bicycle Riding, Durban Mar 2021 - Present Every Saturday morning usually as the sun rises, I cycle along the promenade doing about 14km Hiking Jan 2019 - Present Art Gallery visiting, Durban Sep 2024

ADDITIONAL SKILLS

  • Emotional Intelligence Skills: Self Awareness, empathy and social skills.
  • Resilience Skills: Ability to bounce back from setbacks and challenges.
  • Creativity Skills: Capacity to think outside the box.
  • Critical thinking: Skills in evaluating information, identifying patterns and making informed decisions.

Timeline

Sales Agent

Telkom
10.2023 - Current

Photo annotation

Telus International
09.2023 - 01.2025

Independent Researcher

UpWork
01.2023 - 01.2025

English teacher

Amazing Talker
01.2022 - 02.2023

Student Mentorship

UNISA
01.2022 - 10.2022

Programmer Analyst

IT GIMIC (Contract)
02.2019 - 09.2024

Director

Gum F Logistics
01.2016 - 12.2019

Honors - Research Anthropology

University Of Cape Town

BA - Psychology and Anthropology

University Of South Africa

NDip - Civil Engineering

Berea Technical College

Masters - Research Psychology

University Of Cape Town

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Thandokuhle T GumedResearcher, Anthropologists, Psychology Graduate