SINOTHABO SIBANDA
Johannesburg
Summary
Customer-focused professional with over 15 years in hospitality, conference operations, retail, and pharmacy services. Expertise in customer service, staff supervision, and daily operations management. Strong communication, organisational, and business management skills support efficient work environments. Seeking to leverage experience in a growth-oriented role.
Overview
18
18
years of professional experience
Work History
Front Shop Assistant
Mays Pharmacy
2015.01 - Current
- Delivered friendly and professional customer service to foster positive customer relations.
- Assisted customers with enquiries and purchases to enhance shopping experience.
- Operated front-shop and managed cashier duties to ensure seamless transactions.
- Handling stock and ensuring products are properly displayed.
- Assisting with stock control and general shop duties.
- Maintaining a clean and organised front-shop area.
- Collaborated daily with team members to enhance workflow and efficiency.
- Supporting the smooth daily operation of the pharmacy front shop.
Conference Venue Supervisor
Mystical Mansion Guest House & Conference Venues
2009.01 - 2014.01
- Coordinated conference-venue activities and preparations, facilitating seamless events.
- Prepared venues for functions and events.
- Monitoring the smooth running of conference activities.
- Supervising staff and allocating daily duties.
- Prepared guest rooms and conference facilities for events, ensuring cleanliness and organisation.
- Maintained cleanliness and high standards throughout guest areas to enhance guest experience.
- Assisted guests and responded to their needs professionally.
- Delivered excellent customer service to guests and clients, fostering positive relationships.
Education
Form 4 -
Secondary School Education
Bulawayo, ZimbabweSkills
- Front-shop operations
- Customer Service
- Stock Control
- Staff Supervision
- Event coordination
- Hospitality services
- Administration skills
- Computer proficiency
- Management skills
- Time Management
- Teamwork
- Communication Skills
- Code 10 Driver's Licence
References
Available upon request.
Timeline
Front Shop Assistant
Mays Pharmacy
2015.01 - Current
Conference Venue Supervisor
Mystical Mansion Guest House & Conference Venues
2009.01 - 2014.01
Form 4 -
Secondary School Education