Monwabisi Grant Mdiniso
Pharmacy Front Shop Assistant
Lydenburg ,MP
Summary
Dynamic professional with a proven track record at All Health Pharmacy, excelling in upselling and relationship building. Recognized for enhancing customer satisfaction and team performance through effective communication and problem-solving. A self-motivated leader skilled in planning and coordination, committed to achieving high-quality standards and fostering loyalty.
Overview
3
3
years of professional experience
Work History
Front Shop Assistant
All Health Pharmacy
05.2023 - Current
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Conducted regular price checks to ensure accurate pricing information throughout the store.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Collaborated with team members to maintain high-quality standards for store appearance and cleanliness.
- Assisted in training new staff members on best practices in customer service, product knowledge, and operational procedures.
- Boosted sales with persuasive cross-selling and upselling techniques.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the store.
Field Worker
Statistics South Africa
02.2022 - 05.2022
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Conducted field surveys to collect data on population in the region.
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Contributed to the achievement of project milestones by consistently meeting deadlines for assigned tasks.
Team Lead
YYH Maintenance
12.2021 - 01.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Skills
Competitive knowledge
Languages
English
Advanced (C1)
Afrikaans
Beginner (A1)
iSiZulu
Advanced (C1)
Sipedi
Advanced (C1)
Contact details
0662017753
Timeline
Front Shop Assistant
All Health Pharmacy
05.2023 - Current
Field Worker
Statistics South Africa
02.2022 - 05.2022
Team Lead
YYH Maintenance
12.2021 - 01.2022
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