Sicelo Klaaste
Sales Advisor- Commercial Banking
Ferndale
Summary
Harambee Youth Accelerator (2013), FNB Life (May 2013-July 2013), FNB VBS CI (August 2013-March 2014), FNB VBS cross-sell (April 2014- November 2016), got my RE qualification on 14 July 2015, FNB Cash Investments (December 2016-2023) I have completed my NQF5 banking (2021). I am currently at FNB commercial national sales as a sales consultant.
Hardworking employee enthusiastic about learning . Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
Work History
Sales Consultant
First National Bank
01.2014 - Current
- I worked across various departments within FNB from 2014 namely:
- FNB Life (insurance) where I sold Funeral, Accidental and Legal plan.
- I then moved to:
- FNB VBS (Value Banking Service) where I sold all transactional accounts that FNB has on offer.
- In 2016 December, I moved to:
- FNB Savings and Investments department where I am working as both a sale and service agent.
- In 2023, I moved to:
- FNB Commercial banking where I am a sales consultant opening and advising on New To Bank business accounts.
- Full Time
Bridging Candidate
Harambee Youth Employment Accelerator
01.2013 - 01.2013
- Completed intensive eight week programme to instill behaviours needed for the world of work, including attendance, punctuality, positive attitude, energy and curiosity. Training in numeracy, business communication, call centre theory and simulation, computer skills, sales and customer service.
- Part Time
Education
Banking NQF 5 -
Novia One Group
01.2021
RE - undefined
Financial Planning Institute of South Africa
01.2015
Information Technology Diploma - undefined
PC Training & Business College
01.2012
Matric - undefined
Monwabisi High School
01.2011
Skills
- I am computer literate (MS Word, MS Power Point and MS Excel), I can speak, read and write in three different languages namely: English, Afrikaans and IsiXhosa I can understand and speak a bit of Sesotho and Setswana but i am not fluent in reading and writing
- Financial Analysis and Advisory- i have the ability to assess client's financial situations, interpret data and provide tailored financial advise or product recommendations
- Customer Relationship Management- Building and maintaining strong, trust-based relationships with clients, understanding their needs and providing long-term financial solutions
- Problem Solving and Decision making- I can quickly analyze issues, proposing effective solutions and making sound decisions that align with both the client's and the company's goals
- Risk Assessment and Compliance- Ensuring all advise and transactions comply with regulatory standards, internal policies and risk management frameworks
- Cross-Selling- Identifying opportunities to promote suitable products and services that add value to my clients while driving business growth
- Time management
- Fast Learner
- Innovative
References
- T., Makhanye, Bridging Manager, tshepo@harambee.co.za, Harambee
- Lethu, Nala, HR, lethu.nala@fnb.co.za, FNB
- Feroza, Essack, Operations Manager, FEssack@fnb.co.za, FNB
- Simphiwe, Mncube, Team Leader, SimphiweYinkosi.Mncube@fnb.co.za, FNB
Career Aspirations
My career aspirations are centred around constant growth and skill enhancement. I am committed to staying updated with the latest trends and technologies in the industry and gather as much experience as possible through avenues like conferences where I can learn from experts. I am looking to further my studies this year and also do my RE1 certification.
Timeline
Sales Consultant
First National Bank
01.2014 - Current
Bridging Candidate
Harambee Youth Employment Accelerator
01.2013 - 01.2013
RE - undefined
Financial Planning Institute of South Africa
Information Technology Diploma - undefined
PC Training & Business College
Matric - undefined
Monwabisi High School
Banking NQF 5 -
Novia One Group