Percival Louw
Assessor: Forensic Operations
Ennerdale
Summary
I am working as an Assessor: Forensic Operations in CAPITEC BANK. I have extensive knowledge in tracing financial transactions, monitoring and stopping fraudulent accounts. Two years experience in compiling, and issuing 236 statements to SA Police Service, NPA, SIU and FCSA in fighting against fraud or loss of money or goods. I am a driven and self-motivated individual with a strong commitment to achieving goals. Committed to ethical conduct and professionalism in executing duties. Can work without supervision, and in a team to achieve end results. My values are accountability, honesty, reliability, integrity, and communication. Experience in sound financial management. I know and understand Legal Prescripts that governs the Public
Service. Honed the ability to effectively communicate with individuals of diverse personalities.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Assessor: Forensics Operations
Capitec Bank
03.2023 - Current
- Extensive knowledge in tracing financial transactions, monitoring and stopping fraudulent accounts, compiling, and issuing 236 statements to SA Police Service, NPA, SIU and FCSA in fighting against fraud or loss of money or goods.
- Administer Section 205 (subpoenas) and issue 236 statements:
- Receive subpoenas submitted by Investigation Officers (SAPS / SARS / HAWKS) and action accurately and timely with all required information.
- Appear in court to testify on documents issued (in line with requirements of Section 205). - Provide support to external banks and credit providers by verifying Capitec Bank statements:
- Respond to requests from External Banks and Credit Providers and validate Capitec Bank Statements.
- Provide feedback regarding assessment.
Forensic Administrator
Capitec Bank
03.2022 - 03.2023
- Administer section 205 subpoenas and issue 236 statements.
- Branch Support, in combating Fraud and client loss.
- Administrative duties, telephonic communication (Inbound and Outbound) in preventing occurrence of fraud or any loss to our company or its clients.
- Monitor and Stop Fraudulent Accounts, compiling and issuing 236 statements to SA Police Service, NPA, SIU and FCSA in fighting against fraud or loss of money or goods.
- Confirm ID theft cases for Savings Accounts and forwarding information to relevant parties.
Sales and Service Consultant
Capitec Bank
12.2017 - 03.2022
- Opening of accounts, documents verification and communicating with relevant institutions for further verification if documents raise any suspicion.
- Approval and declining of loans as per information gathered from Credit Bureau.
- Telemarketing (Inbound and Outbound), managed over 20 customer calls
- Working with Success Factor in tracking and monitoring performance and accountability.
- Teller duties (Deposits etc.) and general enquiries.
- Asset check and maintenance.
- Monthly Alarm testing.
- Assist clients with at ATM, any Self-Service Terminals.
Education
National Diploma in Law (Paralegal-Studies) -
UNIVERSITY OF JOHANNESBURG
Johannesburg 01.2015 - 12.2018
Grade Twelve, English, Afrikaans, Math's Literacy, History, Business Studies, Civil Tech - Matric
MONDEOR HIGH SCHOOL
Johannesburg 01.2010 - 12.2014
Skills
Proficient in all MS Office packages (Microsoft Word, Excel, PowerPoint, Outlook)
Multilingual- Afrikaans, IsiZulu, Sesotho, IsiXhosa (Speak, Read, and Write)
Legal research and interpretation skills, and investigative skills
Profound in customer services, complaints management and administrative duties
Excellent telephone etiquette (Inbound and Outbound Calls)
Strong organizing and planning skills
Conflict resolution
Good analytical, writing and presentation skills
Sound verbal and written communication skill
Accomplishments
- Promoted to Forensic Administrator (2022) - title changed to Assessor: Forensics Operations (2023)
- Promoted to Sales and Service Consultant (2018)
- Graduated with the University of Johannesburg, National Diploma in Law-Paralegal Studies (2018)
- Captain of the team that won the Annual First Team Soccer League (2014)
- Qualified to participate at the prestige athletics (2014)
Verification
I hereby certify that the above information is correct and verifiable.
Personal Information
- ID Number: 960714 5103 084
- Ethnicity: Coloured
- Gender: Male
- Nationality: South African
References
- Mrs Simphiwe Nzimela, Team Leader: Forensics Operations - 073 474 2009 - SimphiweNzimela@capitecbank.co.za.
- Mrs Kanyisa Sokoyi, Manager: Forensics Operations and Monitoring - 073 335 6746 - KanyisaSokoyi@capitecbank.co.za
- Miss Roelien Botha, Subpoenas Supervisor - 0814382380 - RoelienBotha@capitecbank.co.za
- Mr Julian Kollopen, Previous Branch Manager - 0662973011 - BR004391@capitecbank.co.za
Hobbies
I enjoy engaging in leisure pursuits that promote both physical activity and intellectual growth. These include golf, soccer, and swimming, which contribute to my physical well-being and discipline. Additionally, I recently found solace and enrichment in reading, encouraging continuous learning and development.
Timeline
Assessor: Forensics Operations
Capitec Bank
03.2023 - Current
Forensic Administrator
Capitec Bank
03.2022 - 03.2023
Sales and Service Consultant
Capitec Bank
12.2017 - 03.2022
National Diploma in Law (Paralegal-Studies) -
UNIVERSITY OF JOHANNESBURG
01.2015 - 12.2018
Grade Twelve, English, Afrikaans, Math's Literacy, History, Business Studies, Civil Tech - Matric
MONDEOR HIGH SCHOOL
01.2010 - 12.2014
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