Sibulele Hlutywa
Springs
Summary
Results-driven and detail-oriented Banker with 4 years of experience in financial services, customer relationship management, and banking operations. Skilled in providing tailored financial solutions, processing transactions, and ensuring regulatory compliance. Adept at administrative tasks, including maintaining accurate records, handling loan applications, and managing financial documentation.
Overview
4
4
years of professional experience
Work History
Acquisition Banker
Standard Bank
Johannesburg
01.2024 - Current
- To grow, retain and execute on the affluent segment offering, related initiatives and activities aimed at creating value for the client and the bank
- Understanding banking products, financial statements, and economic trends
- Assist clients with financial needs and build relationships.
- Maintain accurate customer records, loan documentation, and financial reports.
- Handle data entry, document verification, and filing of regulatory paperwork
- Manage appointment scheduling, correspondence, and internal documentation.
Universal Banker (Level 1)
Standard Bank South Africa
Johannesburg
01.2022 - 12.2022
- Conducting transactions and cash vault transactions in an accurate and timely manner
- Assisting the customers at the ATM
- Familiarising myself with the new system
- Identifying to the needs of customers, and best suitable products
- Being the face of the branch, responding to customer queries and assisting customers telephonically
- Assisting customers with Digital
- Opening Accounts
- Prepare reports on financial performance, customer accounts, and compliance-related matters.
- Support branch managers in executing sales strategies and achieving performance targets.
- Educate clients on online banking services and assist with troubleshooting digital banking issues.
Administrative Assistant
Discovery Limited
01.2021 - 12.2021
- Cold calling
- Inbound calling
- Short-term Insurance
- Quotations on car and house insurance
- Attending to customer queries telephonically
- Oversee daily office operations and ensure a well-organized work environment
- Manage schedules, appointments, and meetings for executives and staff.
- Prepare and organize documents, reports, and presentations.
- Maintain and update databases, filing systems, and company records.
- Ensure confidentiality and security of sensitive information.
Education
Bachelor of Business Administration (Honours Degree) - Majors in Accounting, Human Resources & Operations
Management College of South Africa (MANCOSA)
01.2024
Postgraduate Diploma Financial Planning - Financial Management, Wealth Management, Taxation Risk Management & Ethics, Retirement planning, Integrated Financial Planning, Research Methodology, Law of Insurance Contract
University of KwaZulu Natal (UKZN)
01.2021
Advance Diploma – Business Management - Financial Management, Quantitative Management, Employment Relations, Business Research Principles, Strategic Planning Management, Quantitative Merchandising Principles, Management Project and Corporate Citizenship
Nelson Mandela University
01.2019
Diploma Management - Management, Marketing, Communications, English A, Logistics, Tourism Management, Business Accounting, Computer End User, Micro-Economics & Macro-Economics, Retail, Production Management, Commercial Law, Accounting Fundamentals, Retail Planning & Financial Statements, Employment Relations, Financial Management 2, Employment Relations Processes, Financial Management 3 and Management 3
Nelson Mandela University
01.2018
Grade 12 - EnglishHL,IsiXhosaFAL, Mathematical Literacy, Business Studies, Economics, Life Sciences and Life Orientation
Hoerskool Strelitzia High School
01.2015
Skills
- Time Management
- Communication Skills
- Service Excellence
- Problem Solving
- Data Capturing
- Administrative & Organizational
- Data collection
- Financial Analysis
- Accounting
- Business Studies
- Customer Service & Relationship Management
- Financial Services
- Teamwork & Collaboration
- Banking processes
References
- Sabelo Mali, Employer / Founder of Computer Skills Initiatives, Computer Skills Initiatives, 071 170 0060, computerskillsinitiatives@gmail.com
- Dr Paul Tai-Hing, Lecturer / Course Coordinator, Nelson Mandela University, 041 504 3875, paul.taihing@mandela.ac.za
- Lieutenant Colonel: Mrs Prestorius, Head of Finance Department, South African Police Service (SAPS), 041 408 7745, ec.kwazakhele.fincmdr@saps.gov.za
- Dr Pravin Thakur, Lecturer, Liberty / UKZN, 083 794 1516, thakurp@ukzn.ac.za
- Carel Weeber, Financial Advisor, Discovery Limited, 031 940 9021 / 074 897 3643, carel.weeber@dfc.discovery.co.za
- Nonhlanhla Sibanyoni, Branch Manager, Standard Bank South Africa, 011 878 0025 / 084 494 5431, nonhlanhla.sibanyoni@standardbank.co.za
License
Code B
Personal Information
- Identification Number: 9705220239086
- Title: Miss
- Date of Birth: 05/22/97
Timeline
Acquisition Banker
Standard Bank
01.2024 - Current
Universal Banker (Level 1)
Standard Bank South Africa
01.2022 - 12.2022
Administrative Assistant
Discovery Limited
01.2021 - 12.2021
Bachelor of Business Administration (Honours Degree) - Majors in Accounting, Human Resources & Operations
Management College of South Africa (MANCOSA)
Postgraduate Diploma Financial Planning - Financial Management, Wealth Management, Taxation Risk Management & Ethics, Retirement planning, Integrated Financial Planning, Research Methodology, Law of Insurance Contract
University of KwaZulu Natal (UKZN)
Advance Diploma – Business Management - Financial Management, Quantitative Management, Employment Relations, Business Research Principles, Strategic Planning Management, Quantitative Merchandising Principles, Management Project and Corporate Citizenship
Nelson Mandela University
Diploma Management - Management, Marketing, Communications, English A, Logistics, Tourism Management, Business Accounting, Computer End User, Micro-Economics & Macro-Economics, Retail, Production Management, Commercial Law, Accounting Fundamentals, Retail Planning & Financial Statements, Employment Relations, Financial Management 2, Employment Relations Processes, Financial Management 3 and Management 3
Nelson Mandela University
Grade 12 - EnglishHL,IsiXhosaFAL, Mathematical Literacy, Business Studies, Economics, Life Sciences and Life Orientation
Hoerskool Strelitzia High School