Hi, I’m
SENZO BRIAN MALEMA
Multi Skilled And Customer Service Consaltant With Strong Sales And Experience In Retail And Client Care As Well As Inbound Call Center And Driving High Profile Clients As Chauffeur Driver Or Cab Driver.
Cosmo City
Summary
Multi skilled and customer service consultant with strong sales and experience in retail and client care.
Overview
16
years of professional experience
4
Languages
Work History
Digicall Transport Solution
Call center agent
Job overview
- Capturing bookings
- Dispatching trips
- Monitoring all car routs
- Doing spreadsheet daily
- Monitoring petty cash
- Receiving all incoming calls
- Attending all incoming emails
- Advising delays on booking and making sure that drivers on time
RoadTrip Transport Solution
Chauffeur Driver
Job overview
- Collecting clients with their own cars
- Cab driver
- Collecting clients at function or events and train driver or swipper
Hollard
Sales Agent
10.2018 - Current
Job overview
- Continuously identify New Business Opportunities
- Achieve Sale Target (selling and presentations)
- Keep up to date with Update Changes
Home choice
Customer Service Consultant
01.2010 - Current
Job overview
- Handling all quotations and do follow ups
- Capture and process sales and orders on systems
- Process Payments accurately
- Direct selling and achieving sales budget
- Merchandising and ensuring that stock is replenished according to the store standards
- Housekeeping (keeping the sales floor and fitting room clean, neat, tidy)
- Stock counting and stock taking (ensure that counts are accurate)
- Minimize stock loss and fraud by being vigilant and visible on the sales floor
- Pitch and process loan products and customers
- Process insurance and escalate claims (Cellphone and funeral policy claims)
- Handling customer complains promptly
Finchoice Underwrite by Homechoice
Finance Consultant
01.2020 - 06.2023
Job overview
- Increased revenue streams by identifying new business opportunities and developing innovative solutions for clients.
- Processing loans to clients
- Documents validation before disbursement
- Going out on field to look for a new business.
- Doing activation to get new business
- Assisted clients with budgeting and cash flow management.
- Informed clients of strategies for reducing debt and maximizing savings.
Education
Lamulelani High SchoolMarite In Mpumalanga
Diploma Degree from English, IsiZulu, Business Study, Economics, Tourism
01.2016
Skills
Problem solving
Strong communicator
Ability to handle pressure
Meet sales target
Cold calling
Creating brand awareness
Client interaction
Administrative skills
Time management skills
Ability to work in a team
Train others
Personal Information
Gender: Male
References
- Rachel Mohlala, Branch Manager, 083 954 6269
- Lorretta Mayisane, Duty Manager, 076 910 7510
- Lehlogonolo Mosweu, Driver Manager, 072 523 1972
- Buntle Mashilane, Call Centre Supervisor, 068 091 9911
Timeline
Finance Consultant
Finchoice Underwrite by Homechoice
01.2020 - 06.2023
Sales Agent
Hollard
10.2018 - Current
Customer Service Consultant
Home choice
01.2010 - Current
Call center agent
Digicall Transport Solution
Chauffeur Driver
RoadTrip Transport Solution
Lamulelani High School
Diploma Degree from English, IsiZulu, Business Study, Economics, Tourism