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Shania Ramontja
Admin Clerk
POTCHEFSTROOM
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Call Center Agent
Market SA
Braamfontein
08.2022 - 01.2023
- Performing data entry and filing tasks for accounts payable, purchase orders, equipment inventory, and confidential employee or departmental file.
- Compiling budget data and maintaining financial records as requested.
- Managing and updating customer databases, following up on customer calls, handling customer complaints, conducting market research and answering inbound calls
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Admin Clerk
Kopanong Primary
Jane Furse
03.2021 - 06.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Booked and prepared meeting rooms, making arrangements for availability of refreshments.
Researcher
Eskom Expo
Polokwane
06.2018 - 08.2018
- Developed research proposals, identified research objectives and created research plans.
- Interpreted data analysis results to draw inferences and conclusions.
Education
Bsc - Mathematical sciences with Statistics and Mathematics
North West University
North West, Potchefstroom 02.2020 - Current
National Senior Certificate - Accounting And Science
Rebone Secondary
Jane Furse, Limpopo 01.2015 - 12.2019
Skills
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Timeline
Call Center Agent
Market SA
08.2022 - 01.2023
Admin Clerk
Kopanong Primary
03.2021 - 06.2022
Bsc - Mathematical sciences with Statistics and Mathematics
North West University
02.2020 - Current
Researcher
Eskom Expo
06.2018 - 08.2018
National Senior Certificate - Accounting And Science
Rebone Secondary
01.2015 - 12.2019
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