Rethabile Sebati
Law Student
Pretoria,GP
Summary
Dynamic leader with a proven track record at Genesis Media and Events, enhancing team collaboration and fostering a culture of continuous improvement. Expert in operations management and relationship building, I've significantly boosted project efficiency and employee engagement. My approach combines creativity with strategic decision-making, driving significant advancements in employee engagement and retention. Skilled in negotiation and creativity, I excel in turning strategic visions into tangible achievements. My approach combines creativity with strategic decision-making, driving significant advancements in employee engagement and retention.
Overview
4
4
years of professional experience
6
6
Languages
Work History
Director
Genesis Media and Events
04.2023 - Current
- Developed high-performing teams to match clients needs and job-specific requirements.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency.
- Enhanced team collaboration through regular communication, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Sports Coach
Christian Progressive College
03.2022 - 06.2024
- Promoted sportsmanship, teamwork, and positive attitudes among players both on and off the field.
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Adapted coaching style based on individual learning preferences of players for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Increased athlete motivation with engaging drills and exercises designed to challenge their abilities and develop resilience.
- Celebrated team successes regularly instilling pride and enthusiasm in players driving higher levels of commitment.
- Ensured player safety by enforcing strict adherence to rules and guidelines during practice sessions and games.
- Handled conflict resolution amongst team members promptly while maintaining an unbiased approach.
- Provided consistent feedback to players on their progress, setting clear expectations for individual growth and development.
- Collaborated with other coaches for continuous professional development, sharing best practices in netball coaching techniques.
- Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
Receptionist
Rockets Menlyn
10.2020 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
LLB - Law
University of Pretoria
Pretoria, South Africa 04.2001 -
Skills
Problem-solving
Timeline
Director
Genesis Media and Events
04.2023 - Current
Sports Coach
Christian Progressive College
03.2022 - 06.2024
Receptionist
Rockets Menlyn
10.2020 - 04.2023
LLB - Law
University of Pretoria
04.2001 -
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