Resego Moashetsi
Kempton Park
Summary
Dynamic professional with a proven track record in customer service and sales, dedicated to fostering strong customer relationships and effectively addressing diverse needs. Expertise in leveraging exceptional communication and interpersonal skills to deliver outstanding service and drive customer satisfaction. Committed to creating positive experiences that enhance brand loyalty and contribute to business success. Passionate about continuous improvement and adapting strategies to meet evolving market demands.
Overview
11
11
years of professional experience
Work History
Educators Assistant
Phatlhanyane Primary School
05.2023 - 12.2025
- Assistant the teacher in maintaining class discipline
- Carrying out administrative work
- Assisting with lesson plans
- Empowering and assisting learners with special needs
- Assisting in extracurricular activities such as sports
- Monitored student progress and adjusted instruction to meet individual needs.
- Assessed student performance and provided feedback to facilitate student success.
- Developed and implemented engaging lesson plans to keep learner attention.
- Managing student enrollment, transfers, attendance records, and updating files.
- Assisting the principal and staff with scheduling, organizing meetings, preparing correspondence, and taking minutes.
- Entering data into the student information system and compiling reports.
- Acting as an intermediary between parents, teachers, and visitors, including handling inquiries and distributing information.
- Ordering, receiving, and organizing school supplies and inventory.
Internal Sales Representative
Bragan
07.2018 - 10.2021
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Provided invaluable insights to management regarding market trends and competitor activities, informing strategic decision-making processes for business growth opportunities.
Consultant
Aerospace Training Academy of South Africa
01.2018 - 06.2018
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear, realistic goals for each consulting engagement.
- Developed innovative strategies and insights for clients, resulting in increased revenue and business growth.
- Analyzing and improving airline maintenance, and ground services.
- Ensuring adherence of clients to international and local aviation safety regulations (SACAA, FAA, EASA, IATA).
- Managing aircraft acquisitions, leasing, and technical audits.
- Oversee running projects and Conducting feasibility studies, risk assessments, and providing advisory services, comprehensive reports/presentations to clients.
- Conducted risk assessments for business processes, recommending measures to mitigate immediate and potential impacts.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Aircraft Maintenance Technician
South African Express Airways
01.2015 - 11.2017
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Removed faulty or time expired components such as landing gear, engines, and flight control
- Skillfully utilized specialized tools and equipment for precision calibration of flight components, ensuring optimal performance levels during operation.
- Performed scheduled aircraft maintenance
- Performed both routine and emergency maintenance checks on line aircraft.
- Adhered to all safety guilt and aviation regulations (SACAA, FAA, IATA)
- Fault diagnosis and repairs according to latest standard manuals
- inspected and examined aircraft component for defects, damage or operational faults
Education
Aircraft Mechanic Trade -
Denel Technical Academy
South Africa03.2018
Aircraft Mechanic Trade -
Denel Technical Academy
South Africa03.2018
Skills
Email etiquette
Proficiency in Microsoft Office
Outstanding multitasker
good team player
Goal-oriented mindset
Problem-solving
Time management abilities
Good and effective communication
Team collaboration and leadership
Detail orientated and analytical thinker
Additional Information
REFERENCES
- Keneilwe Mosadi
Phatlhanyane Primary School
081 085 8925
- Nhlanhla Ndlovu
Bragan
071 222 1406
- Moses Mushovholwaa
ATASA
072 196 9823
- Tshilidzi Mulaudzi
South African Express Airways
081 723 7196
Timeline
Educators Assistant
Phatlhanyane Primary School
05.2023 - 12.2025
Internal Sales Representative
Bragan
07.2018 - 10.2021
Consultant
Aerospace Training Academy of South Africa
01.2018 - 06.2018
Aircraft Maintenance Technician
South African Express Airways
01.2015 - 11.2017
Aircraft Mechanic Trade -
Denel Technical Academy
Aircraft Mechanic Trade -
Denel Technical Academy