Reginald Cleophas
Security Area Manager
Cape Town
Summary
- Driven Area Manager with experience ensuring ongoing improvement of customer service standards within assigned territory.
- Organized and dependable Area Manager with 25 years of experience in the Security industry. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
- Enthusiastic Area Manager with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
- Dedicated Area Manager highly effective in undertaking administrative and programmed management tasks. Manages complex data with excellent organization. Motivated to achieve outstanding success through prompt communication and helpful approach.
- Hard-working Area Manager with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Area Manager
BC Security Solutions
Bellville , Cape Town
07.2002 - Current
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Promoted a positive work environment which increased employee retention rate.
- Fostered a culture of continuous improvement within the company.
- Managed staffing schedules / rosters and therefore minimized excessive overtime.
- Streamlined operations by introducing innovative managerial procedures.
- Managed training Manager to successfully conduct training sessions to educate employees on best practices and procedures, increasing team performance.
- Conducted regular performance reviews, of Inspectors.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Supervised daily operations, ensuring optimal client service delivery.
- Resolved conflicts promptly to promote positive environments for clients.
- Liaised regularly with senior management to discuss operational updates and improvements.
Area Manager
Princeton Group
Claremont, Cape Town
12.2020 - 07.2022
Senior Sector Manager
Imvula Quality Protection
Maitland, Cape Town
11.2004 - 12.2020
- Developed accurate sales forecasts for improved strategic planning.
- Implemented cost reduction measures, reduced overhead expenses.
- Delivered high-quality products to increase customer satisfaction.
- Led performance reviews, identified areas for improvement.
Education
Grade 12 -
Beacon Hill Senior Secondary School
Mitchells Plain, Western Cape 01.1989 - 12.1993
Skills
Introduction to POPI / PAIA
undefinedLanguages
English
Fluent
Afrikaans
Fluent
Xhosa
Elementary
Timeline
Area Manager
Princeton Group
12.2020 - 07.2022
Senior Sector Manager
Imvula Quality Protection
11.2004 - 12.2020
Area Manager
BC Security Solutions
07.2002 - Current
Grade 12 -
Beacon Hill Senior Secondary School
01.1989 - 12.1993
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