REANNE MARIE
CREDIT CONTROLLER
Durban,KZN
Summary
Dynamic financial professional with extensive experience in credit and collections management, specializing in risk assessment, account reconciliation, and discrepancy resolution. Recognized for fostering collaborative teamwork and adaptability while consistently delivering outstanding results. Proven ability to navigate evolving business needs with a strategic focus on enhancing cash flow and reducing bad debt. Committed to leveraging financial expertise to drive organizational success and optimize financial performance.
Overview
25
25
years of professional experience
Work History
Credit Controller
Blue Security
04.2015 - Current
- Collection of all outstanding debt (corporate and domestic clients)
- Processing of refunds
- Processing of write offs
- Logging of queries / loading of credit notes / allocation of payments
- Account reconciliation
- Data capturing
- Preparing of journals (inter account and from Bank account)
- Completed Credit Management 1 in 2019
- Reference: Tracy Naidoo – Accounts Manageress: 084 469 3890
Accounts Clerk
Easton Berry Inc.
01.2012 - 12.2015
- Dealt with clients under debt review
- Allocating payment to clients account
- Handled my own payment distribution agency (PDA)
- Assist clients & advise them status of their accounts
- Ensure excellent clientele services to debt counsellors, clients as well as with the PDA
- Attended to my own suspense account
- Assist with queries
- Assistant to receptionist / switchboard operator
- Contact: Vanitha Govender (Manageress) 031 2514000 EXT 4038, 084 402 8321
Collections Clerk
Easton Berry Inc.
01.2005 - 12.2012
- Drafting of AODs/LOD/final demand documents
- Initiating garnishee orders with payroll
- Contacting clients arranging for payments/collection of cash
- Promoted to Accounts Dept
Incoming Call Centre Operator
R L Daly Inc
01.2003 - 12.2005
- Receiving incoming call
- Receiving correspondence, such as death cert, inc & exp statements, salary advise
- Worked in conjunction with online store systems (Truworths, Woolworth, Foschini)
- Attending to clients queries
- Ensuring excellent customer services rendered
- Achievements: Awarded best collector for the month, Best call centre operator, Awarded for brilliant personality
- Added responsibilities: I was given the opportunity of taking on the responsibility of acting customer care centre administrator. My duties entailed: drafting of paid up letters to clients, creditors / doing monthly reports/e-mailing / capturing payments
- Worked as a switchboard operator for RL Daly Att. and Blake and Assoc.
Collections Clerk
Blake & Associates
01.2001 - 12.2003
- Advising debtors status of their accounts
- Receiving correspondence
- Attending to clients queries
- Ensuring excellent customer services rendered
- Assistance to receptionist/switchboard
- Referees: Mrs N Chetty (031) 5384000
- Reason for leaving: Promoted to RL Daly Inc (Legal Dept)
Education
MATRIC -
PHOENIX SECONDARY SCHOOL
01-2000
Skills
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Account reconciliation proficiency
Follow-up strategies
Reporting expertise
Document management
Credit control procedures
Credit analysis
Understanding of credit laws
Timeline
Credit Controller
Blue Security
04.2015 - Current
Accounts Clerk
Easton Berry Inc.
01.2012 - 12.2015
Collections Clerk
Easton Berry Inc.
01.2005 - 12.2012
Incoming Call Centre Operator
R L Daly Inc
01.2003 - 12.2005
Collections Clerk
Blake & Associates
01.2001 - 12.2003
MATRIC -
PHOENIX SECONDARY SCHOOL
Telephone
- 031-717 5000
- 084 5426350
Personal Information
- Gender: FEMALE
- Nationality: SOUTH AFRICAN
- Marital Status: MARRIED
- DOB: 17/05/83