Busisiwe Jennith Mahlangu
Creditors Controller
Brakpan,GP
Summary
Dynamic Credit Controller with a proven track record at Macj's Food Wholesaler, excelling in debtor monitoring and collection strategy development. Enhanced collection rates through assertive follow-ups and account reconciliation, significantly reducing overdue debt. Known for a professional telephone manner and a continuous improvement mindset, driving operational efficiency and client satisfaction.
Overview
25
25
years of professional experience
Work History
Credit Controller
Macj's Food Wholesaler
01.2014 - Current
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reach out to customers to check on payments and convey options.
- Obtain payments and entered details into system.
- Assess customer accounts for compliance with repayment obligations.
- Support sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients, account queries and reconciliation.
- Reduced overdue debt by closely monitoring customer accounts,by sending statements,reminding mails.
- Reviewed and verified credit check approval for all new clients.
Office Assistant
Macj's Food Wholesalers
04.2001 - 12.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in financial tasks such as invoicing, processing with accurate data entry and timely filing.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to significant reduction in operational costs by negotiating better rates with suppliers.
Education
Buhlebemfundo Sec
Brakpan, South AfricaSkills
Continuous improvement mindset
Timeline
Credit Controller
Macj's Food Wholesaler
01.2014 - Current
Office Assistant
Macj's Food Wholesalers
04.2001 - 12.2013
Buhlebemfundo Sec