Busisiwe Jennith Mahlangu
Creditors Controller
Brakpan,GP
Summary
Dynamic Credit Controller with a proven track record at Macj's Food Wholesaler, excelling in debtor monitoring and collection strategy development. Enhanced collection rates through assertive follow-ups and account reconciliation, significantly reducing overdue debt. Known for a professional telephone manner and a continuous improvement mindset, driving operational efficiency and client satisfaction.
Overview
25
25
years of professional experience
Work History
Credit Controller
Macj's Food Wholesaler
01.2014 - Current
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reach out to customers to check on payments and convey options.
- Obtain payments and entered details into system.
- Assess customer accounts for compliance with repayment obligations.
- Support sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients, account queries and reconciliation.
- Reduced overdue debt by closely monitoring customer accounts,by sending statements,reminding mails.
- Reviewed and verified credit check approval for all new clients.
Office Assistant
Macj's Food Wholesalers
04.2001 - 12.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in financial tasks such as invoicing, processing with accurate data entry and timely filing.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to significant reduction in operational costs by negotiating better rates with suppliers.
Education
Buhlebemfundo Sec
Brakpan, South AfricaSkills
Continuous improvement mindset
Debtor monitoring
Assertiveness in collections
Collection strategy development
Account reconciliation proficiency
Professional telephone manner
Timeline
Credit Controller
Macj's Food Wholesaler
01.2014 - Current
Office Assistant
Macj's Food Wholesalers
04.2001 - 12.2013
Buhlebemfundo Sec